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Information for Small Businesses

Who to contact: Standard Suppliers

Your electricity

There are four NSW Government-owned electricity businesses which provide both retail and network (that is the poles and wires) services.

As Standard Retail Suppliers, they operate within specific geographic areas and are required to:
  • arrange connections to premises; and
     
  • supply customers in their supply areas with electricity at prices regulated by the Independent Pricing and Regulatory Tribunal (IPART).
These businesses also provide network services. They are responsible for maintaining and operating the infrastructure such as substations, transformers, poles and wires that deliver electricity to your premises.

Your gas

There are five standard retail suppliers of natural gas in NSW. Each supplier is required to:
  • supply gas to retail customers located in their supply areas; and
     
  • apply any tariffs, fees or charges to retail customers for the supply of natural gas in accordance with any relevant gas pricing order from IPART.

Standard electricity suppliers

Australian Inland Energy and Water
160-162 Beryl Street
Broken Hill
NSW 2880
PO Box 800
Broken Hill
NSW 2880
Tel: 1300 650 477

Country Energy
(formerly Advance Energy, Great Southern Energy and NorthPower)
Cnr Littlebourne Street & Hampden Park Road
Bathurst
NSW 2795
PO Box 172
Bathurst
NSW 2795
Tel: 13 2795
Website: www.countryenergy.com.au

EnergyAustralia
570 George Street
Sydney
NSW 2000
GPO Box 4009
Sydney
NSW 2001
Tel: 13 1367
Fax: (02) 9269 4759
Website: www.energy.com.au

Integral Energy
51 Huntingwood Drive
Huntingwood
NSW 2148
PO Box 6366
Blacktown
NSW 2148
Tel: 13 1002
Fax: (02) 9853 6000
Website: www.integral.com.au

Standard natural gas suppliers

AGL Retail Energy Limited
(in all parts of NSW except for the Local Government Areas (LGAs) where Great Southern Energy Gas Networks Pty Ltd, the Albury Gas Company Limited, Integral Energy Gas Pty Ltd and Allgas Energy Ltd operate)
PO Box 944
NORTH SYDNEY
NSW 2059
Tel: 13 1245
Fax: (02) 9957 3671
Website: www.agl.com.au

Country Energy
(in the LGAs where Great Southern Energy Gas Networks Pty Ltd operates (Bombala, Cooma-Monaro, Cootamundra, Culcairn, Gundagai, Holbrook, Junee, Lockhart, Temora, Tumut, Wagga Wagga))
PO Box 718
QUEANBEYAN
NSW 2620
Tel: 13 2357
Fax: (02) 6214 9860
Website: www.countryenergy.com.au

Origin Energy LPG Ltd
(in the LGAs where the Albury Gas Company Limited operates (Albury, Berrigan, Conargo, Corowa, Deniliquin, Hume, Jerilderie, Murray))
PO Box 186C
MELBOURNE
VIC 3001
Tel: 13 2461
Fax: 1800 444 369
Website: www.originenergy.com.au

Integral Energy
(in the LGAs where Integral Energy Gas Networks Pty Ltd operates (Camden, Shoalhaven))
51 Huntingwood Drive
Huntingwood
NSW 2148
PO Box 6366
Blacktown
NSW 2148
Tel: 13 1002
Fax: (02) 9853 6000
Website: www.integral.com.au

Allgas Energy Ltd
(in the LGA where Allgas Energy Limited operates (Tweed))
PO Box 2025
MANSFIELD D.C.
QLD 4122
Tel: 13 1253 or (07) 3407 4000
Fax: (07) 3407 4609
Website: www.energex.com.au

Want more information?

A free booklet explaining the choices available to you will be in your letterbox in early 2002. The booklet will contain information you will find useful if you decide to shop around for the best deal on your energy.

You may also call our information line on 1300 136 888.


Related Topics

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Your energy supply options

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Customer Protection
    • Our promise to you
    • Guaranteed service standards
    • Supply and Reliability

Who to contact
    • Electricity/Gas suppliers to contact

Customers in caravan parks and other embedded networks

Streetlights and Unmetered supply

Supplying gas and electricity on the NSW border

Glossary

Download Booklet: "Until now, you've had no choice where you bought your electricity and gas"
      
    
    
    
    
    
    
    
    

Need further information? Call the info line 1300 136 888 or email us at maiorana@energy.nsw.gov.au

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