Funeral directors Information to assist funeral directors to register deaths and order certificates online. Register deaths online eRegistry is an easy-to-use online portal that allows authorised funeral directors to register NSW deaths and order certificates. Registered funeral directors can request access by emailing eRegistry-support@customerservice.nsw.gov.au. Correcting an entry To correct an entry for a death registration, complete the Application to correct an entry by funeral directors (PDF, 308.7 KB) form. The Requesting corrections factsheet (PDF, 981 KB) has more information on how to do this. Contacts For general death registration enquiries or repatriations contact: Helpline phone (02) 6885 9334 Email bdm-eDeaths@customerservice.nsw.gov.au For eRegistry technical difficulties and user support contact: Helpline phone (02) 6885 9332 Email eRegistry-support@customerservice.nsw.gov.au Resources eDeaths Notification Procedure (PDF, 1.35 MB) Births Deaths & Marriages About the Registry History of the Registry Products and services Business partners Marriage celebrants Funeral directors Hospitals and medical practitioners LifeSearch users Community events Contact the Registry Processing times