Are you involved in selling or supplying gambling services, or manufacturing, selling, servicing or testing of gaming machines?
You must have appropriate licences and permissions, and have certain responsibilities to help minimise harm from gaming activities.

Know your obligations
Learn about your Gaming responsibilities, including:
- keeping an incident register
- supporting self-exclusion
- doing a gaming plan of management and
- staff training.
Gaming prizes, payouts, promotions and lotteries
Learn how to manage unclaimed gaming machine prizes, process payouts correctly, run compliant community promotions and navigate public lottery regulations.
For more about liquor and gaming
Recent publications
Guide
Guidance for betting service providers on correctly calculating Point of Consumption Tax in NSW, including tax rates, compliance obligations, and audit requirements.
Policy and guidance
The Ministerial Guidelines for hardship and weekend and public holiday variations under sections 40 and 40A of the Gaming Machines Act 2001.
Review
The Minister for Gaming and Racing has announced a review of variations to the standard gaming machine shutdown period.
Case study
Liquor & Gaming NSW enforced clearer ATM rules in gaming venues, backed by education and inspections. Over 90% complied, showing strong support for harm minimisation.
Law
Overview of financial obligations and funding arrangements under the ClubGRANTS Scheme, which directs club gaming profits to community projects.
Contact us at Liquor & Gaming NSW
We welcome your feedback, enquiries and complaints about us or a licensed business.
Phone: 1300 024 720 Monday to Friday 9am - 4pm
Email: contact.us@liquorandgaming.nsw.gov.au
Contact us online: Contact us form
Our website: www.nsw.gov.au/liquorandgaming

