Are you involved in selling or supplying gambling services, or manufacturing, selling, servicing or testing of gaming machines?
You must have appropriate licences and permissions, and have certain responsibilities to help minimise harm from gaming activities.
Know your obligations
Learn about your Gaming responsibilities, including:
- keeping an incident register
- supporting self-exclusion
- doing a gaming plan of management and
- staff training.
Gaming prizes, payouts, promotions and lotteries
Learn how to manage unclaimed gaming machine prizes, process payouts correctly, run compliant community promotions and navigate public lottery regulations.
For more about liquor and gaming
Recent publications
Update
Find out more about the costs for issuing and replacing NSW competency cards and additional endorsements.
Framework
The Innovation Sandbox Framework provides a structured process to assess and manage trial proposals for new gaming technologies that support harm minimisation, under section 205A of the Gaming Machines Act 2001.
Corporate document, Plan, Policy
Our vision, mission, values and strategic priorities for the period 2026-28.
Corporate document
Documents setting out our key priorities over 12 months for all the sectors we regulate. Attached are documents from current and previous years.
Guide
Guidance for betting service providers on correctly calculating Point of Consumption Tax in NSW, including tax rates, compliance obligations, and audit requirements.
Contact us at Liquor & Gaming NSW
We welcome your feedback, enquiries and complaints about us or a licensed business.
Phone: 1300 024 720 Monday to Friday 9am - 4pm
Email: contact.us@liquorandgaming.nsw.gov.au
Contact us online: Contact us form
Our website: www.nsw.gov.au/liquorandgaming