Regulation and compliance
Key authorities
NSW Independent Casino Commission
The NICC is responsible for regulating and supervising casinos in NSW.
Liquor & Gaming NSW
Under the delegation of the NICC, L&GNSW administers systems for the licensing, supervision, and control of NSW's two casinos.
Office of Responsible Gambling
The Office is responsible for GambleAware whose purpose is to work towards zero gambling-related harm in NSW.
Tools, training and resources
Employees and casino liquor licences
Casino Special Employee Licence
Responsible Conduct of Gambling training
Advanced Responsible Conduct of Gambling training
Inquiries and disciplinary outcomes
Casino inquiries reports and transcripts
NICC - Disciplinary outcomes register
General gaming regulation
Contact us at Liquor & Gaming NSW
We welcome your feedback, enquiries and complaints about us or a licensed business.
Phone: 1300 024 720 Monday to Friday 9am - 4pm
Email: contact.us@liquorandgaming.nsw.gov.au
Contact us online: Contact us form
Our website: www.nsw.gov.au/liquorandgaming