What licence do you need?
There are a different gaming-related licences, depending on the business/activity related to gaming machines.
The information on this page is for those involved in gaming machine:
- manufacturing
- selling
- servicing, and/or
- testing.
For information on club and hotel liquor licences (that allow gaming machines on venues) see the liquor licence types section.
Annual fee
An annual licence fee must be paid for all current or suspended gaming-related licences.
Gaming machine technician licence and ID card
A gaming machine technician's licence allows you to:
- service, repair and maintain approved gaming machines
- carry out - as an employee of the holder of a testing facility licence – the authorised functions of that licence.
You must be an individual to apply for this licence.
- Download and complete:Gaming machine technician's licence form (GRL100) (PDF 462.61KB). The form includes contact details if you have any queries.
- Pay before submitting your application. See:
- Lodge your application via email to the address listed on the form.
- You also need to apply for a Photo ID card (see following).
You will need to apply for your gaming machine technician's licence identification card.
This is renewable every five years. For the latest cost see fee schedule.
- Apply by downloading and completing: Gaming machine technician’s Photo ID Card application form (GRL101) (PDF 301.2KB) .
- Lodge your application together with your certified original passport photo and fee payment. For more about the fee payment see:
- See the form for instructions on where to submit your application.
If your card is 8 weeks from expiry, lost, or stolen
- Complete the: Gaming machine technician’s Photo ID Card application form (GRL101) (PDF 301.2KB).
- Lodge your application - together with your certified original passport photo and fee payment. For more about the fee payment see:
- See the licence application form for instructions on where to submit your application.
From 1 July 2023, gaming machine technicians from interstate (excluding Queensland) will be eligible for Automatic Mutual Recognition, allowing them to work in NSW under their existing interstate licence.
The aim of the Automatic Mutual Recognition scheme is to make it easier and more affordable for licensed workers to work in other states and territories with a single licence. Under this scheme there is no need for an eligible interstate gaming machine technician to get a local licence in NSW or pay any additional licensing fee, as long as they have a valid and current home state licence.
All interstate gaming machine technicians must comply with all relevant NSW laws.
Interstate gaming machine technicians are exempt from the requirement under section 126(1) of the Gaming Machines Act 2001 to wear a clearly visible form of ID approved by the Independent Liquor & Gaming Authority - on condition they carry and produce, when requested:
- their Automatic Mutual Recognition eligibility notification
- proof of their interstate Licence, and
- proof of their identity.
The above documents will not need to be displayed but carried and produced when requested.
If you are an interstate gaming machine technician, to find out more or to notify of your intention to work in NSW visit the Gaming and Casino AMR page.
Gaming machine seller's licence
A gaming machine seller's licence allows you to:
- as an employee of the holder of a dealer's licence or seller's licence – negotiate on behalf of the employer the sale of approved gaming machines
- to sell, as principal or agent, approved gaming machines.
Both individuals and companies are able to apply for this licence using the relevant application form.
For individual sellers:
- Download and complete:Gaming machine seller's licence form (PDF 528.33KB). The form includes contact details if you have any queries.
- Pay before submitting your application. See:
- Lodge your application via email to lgnsw.approvals@liquorandgaming.nsw.gov.au or post to the address listed on the licence form.
For company sellers:
- Download and complete: Gaming machine dealer corporate seller testing facility licence application GRL000 GW6487 (PDF 237.95KB). The form includes contact details if you have any queries.
- Pay before submitting your application. See:
- Lodge your application via email to lgnsw.approvals@liquorandgaming.nsw.gov.au or post to the address listed on the licence form.
Gaming machine dealer's licence
A gaming machine dealer’s licence allows you to:
- manufacture and assemble gaming machines in or on the premises specified in the licence
- sell and negotiate the sale of approved gaming machines (whether or not manufactured or assembled by the licensee)
- service, repair and maintain approved gaming machines in or on the premises specified in the licence.
You must be a company to apply for this licence.
- Download and complete: Gaming machine dealer corporate seller testing facility licence application GRL000 GW6487 (PDF 237.95KB). The form includes contact details if you have any queries.
- Pay before submitting your application. See:
- Lodge your application via email to lgnsw.approvals@liquorandgaming.nsw.gov.au.
Gaming machine testing facility licence
You must be a company to apply for this licence.
- Download and complete: Gaming machine dealer corporate seller testing facility licence application GRL000 GW6487 (PDF 237.95KB). The form includes contact details if you have any queries.
- Pay before submitting your application. See:
- Lodge your application via email to lgnsw.approvals@liquorandgaming.nsw.gov.au.
Change of directors or shareholders of your company
If your company holds a gaming-related licence, and a change in directorship or ownership of a company is proposed, you must notify L&GNSW of this change.
This includes when a:
- change of directors or shareholders of the company holding the licence is proposed, and
- change of directors or shareholders of a holding company, or the ultimate holding company is proposed.
Email your request for change directors or shareholders forms to: gaming.probity@liquorandgaming.nsw.gov.au
