Responsible gaming

Learn how to provide gaming responsibly, in a way that minimises harm and supports informed, safer choices by players.

Illustration of a person using a laptop with poker chips and playing cards on the screen.

Know your obligations

Detailed guidance on what licensees must do to comply with gaming laws.

Minimise gaming machine harm

Actively work to prevent gambling-related harm and provide help to those at risk.

Support gaming self-exclusion

People can choose to be banned from gambling areas under gaming self-exclusion options. Find out what's involved for venue operators and citizens.

Comply with Responsible Gambling Officer requirements

Learn how many RGOs your venue needs, what their duties are and the training they must complete to stay compliant.

Organise staff training

Learn about responsible practices in the liquor and gaming industries with guidance tailored for gaming venue staff, operators, and training providers.

Develop a Gaming Plan of Management

Understand how a GPOM helps staff, customers, and licensees manage gambling responsibly.

Maintain a gambling incident register

Learn who must keep an incident register, what to record and how to meet NSW liquor and gaming requirements using approved bound books or digital platforms.

Signs for your business

Download the mandatory signage required for businesses licensed to manage gaming machines ensuring compliance with gaming regulations.

Community gaming and trade promotions

Information from NSW Fair Trading on how to conduct community gaming activities such as lotteries and games of chance.

Get tools, resources and signage

Access forms, factsheets and resources provided by Liquor & Gaming NSW to help venue operators meet gaming responsibilities.

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Harm minimisation in gaming

Learn more

 

Get support and advice from NSW Government agencies

Contact us at Liquor & Gaming NSW

We welcome your feedback, enquiries and complaints about us or a licensed business.

Phone:  1300 024 720 Monday to Friday 9am - 4pm

Email:  contact.us@liquorandgaming.nsw.gov.au

Contact us online:  Contact us form

Our website:  www.nsw.gov.au/liquorandgaming

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