Underage drinking
Learn about rules and responsibilities related to underage drinking in NSW.
Preventing intoxication
Learn about the responsibilities of licensees to prevent intoxication in licensed premises.
Removing and banning customers
Learn how to remove and ban individuals, ensuring a safe and enjoyable experience for all patrons.
Liquor promotion guidelines
Learn how to minimise harm and comply with the law for a positive experience.
Liquor incident register
Learn who must keep an incident register, what to record and how to meet NSW liquor and gaming requirements using approved bound books or digital platforms.
Signs for your business
Download mandatory signage for businesses licensed to sell liquor or manage gaming machines.
Connect with your local licensing police
Work with Licensing Police to keep your venue safe and follow the rules.
Liquor accords
Liquor accords bring communities together to address alcohol-related challenges with practical, collaborative strategies.
Compliance checklist for venues
Use these easy checklists to make sure your venue is following the rules for liquor, gaming, wagering, and racing. They’re available in multiple languages to support you and your team.

Dealing with disturbance
Learn how to handle noise complaints, reduce disturbances, and maintain positive relationships with your community.
Workplace sexual harassment training
Meet your legal obligations under Respect@Work with free eLearning to help prevent workplace sexual harassment.
RSA marshals in specific areas
Learn the key responsibilities and requirements for RSA marshals.

Best practice for managing a venue and keeping staff trained
If you are looking for resources to support your staff training, we offer a collection of videos specifically designed for industry. The videos cover scenarios related to the responsible service of alcohol, such as situations involving refusal of service and recognising signs of intoxication.
View our Liquor & Gaming learning resources, learn more about training to work in the industry and find an approved training provider.
TIP: It is considered best practice to conduct regular staff meetings and refresher training. Keep a copy of your meeting agenda, attendance, and minutes. This will help you keep a record of all training and any updates provided to staff. Good record management is important to meet legislative and regulatory compliance.
Recent Liquor & Gaming NSW publications
Discover everything you need to know about obtaining a liquor licence in NSW, from application steps to compliance tips. Ensure your business meets all legal requirements.
Resource library
Whether you’re applying for the first time, managing your licence or looking for important regulations, find and download your required documents in the resource library.

Contact us at Liquor & Gaming NSW
We welcome your feedback, enquiries and complaints about us or a licensed business.
Contact us