Key Features
Enables you to
- sell alcohol to the public, to be consumed away from the licensed premises.
- sell alcohol to your employees, for consumption off the premises
- hold tastings on the premises with or without charge
- sell alcohol to both the public (retail sales) and to wholesale customers (those who already have a liquor licence).
Types of businesses that use a packaged liquor licence
| Businesses not eligible for this licence
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Application fees - Use our Liquor Fee Schedule to calculate your fee including:
- an application fee
- a non-refundable processing fee.
Licence fees
- Pro-rata annual liquor licence fee - A packaged liquor licence is subject to a pro-rata annual liquor licence fee depending on the time of year your liquor licence is granted.
- The fee is calculated on a quarterly basis and reflects the amount of time you use the licence before the next billing cycle (on 15 March the following year). Calculate your pro-rata fee.
- Annual liquor licence fee - A packaged liquor licence is subject to an annual liquor licence fee, due in May each year. Read more about annual liquor licence fees.
What you need to know
Before applying for your licence, and once you're a licence holder, you should always be aware of the requirements, authorisations and signage for this licence.
Also see the Liquor licence responsibilities pages.
If you conduct other business on the premises besides selling alcohol, you must sell alcohol in a separate area. For example: in a supermarket, the alcohol sales area and the cash register must be in a different area to the main part of the supermarket.
The sale or supply of alcohol for consumption away from the premises must be the principal activity carried out in the alcohol sales area.
More information about Guideline 10 can be found on the Independent Liquor & Gaming Authority (ILGA) website.
Common types of licensed premises for online packaged liquor licences
- Business suite: within a commercial office (development approval from council required)
- Warehouse venue/industrial unit: development approval required from council
- Home business: development approval not required provided the venue is the residential address of the proposed individual licensee or proposed approved manager or individual business owner, or it is the registered address of the organisation licensee/business owner.
When applying for an online packaged liquor licence
- You should not list an address from which you will not be operating the business (e.g. a relative’s home address or PO Box).
- The proposed licensed premises relates to where administrative duties take place (where sales orders are processed online or by phone)
- You do not need to licence the location where you intend to store liquor such as a storage facility.
- Offering same day delivery increases the risk associated with this licence. It will require consideration by the Independent Liquor and Gaming Authority and may increase the time taken to determine your application.
This licence is a relevant licence in a cumulative impact area. It may be subject to further considerations.
Visit the Cumulative Impact Area page.
The law requires that all types of licensed venues display liquor signs. This includes a number of compulsory signs, depending on which licence and authorisations you have.
The following form and page, list out the conditions which the Independent Liquor & Gaming Authority and/or its delegates may impose if the licence is granted.
- FM2045 Licence conditions form - online packaged (delivery only) (PDF 696.75KB)
- Licence conditions approved by the Independent Liquor & Gaming Authority
The Independent Liquor & Gaming Authority may impose additional or alternative conditions if warranted. However, the party seeking additional or alternative conditions must demonstrate the need for those conditions.
If you would like to seek alternate conditions, and/or additional conditions, you can provide, alternative condition text and/or additional condition as well as the reasons with your application. You can attach additional information on separate pages if required.
Trading hours
| Trading | Standard hours | Extended hours - if permitted |
|---|---|---|
| Monday - Saturday | 5.00am - 12.00am* | Not permitted |
| Sunday | 10.00am - 10.00pm | 5.00am - 10.00am permitted* 10pm - 11pm on normal Sundays (not Christmas Eve or New Year’s Eve) 10pm - 12.00am on Sundays that fall on 24 or 31 December. |
| Christmas Day | Not permitted | Not permitted |
| Good Friday | Not permitted | Not permitted |
*These hours are subject to the 6-hour closure period
A 6-hour closure period applies to all liquor licences, including those with extended trading hours. It usually starts at 4.00am and ends at 10.00am each day.
You can apply to change the 6-hour closure period:
- temporarily
- permanently
- to different times on different days of the week.
In your application, you need to provide detail on:
- the current and proposed hours of closure, and why the closing period should be changed
- the demonstrated or likely needs of patrons
- the interests of the local community
- the opinion of local police on the proposal, if any
- ways you will minimise harm associated with misuse and abuse of alcohol - including harm arising from violence and other anti-social behaviour
- ways you will promote, sell and supply alcohol safely and responsibly
- ways the proposal will not detract from the amenity of community life.
Resources
Training requirements
It is best practice to keep copies of your and your staff’s qualifications in a register on the premises.
The licensee and all staff involved in selling, serving or supplying alcohol need to have completed an approved Responsible Service of Alcohol (RSA) course and hold a valid NSW competency card.
This requirement also applies to security staff and promotional staff conducting tastings on the premises.
The Liquor Regulation 2018 introduced an additional two compulsory courses for licensees and managers:
How to apply
You must be 18 years or older and authorised to lodge this licence application.
Once you've read through the following requirements and documentation, apply online using the link above. Create an account or log in to your existing account.
Also read the Applying for a packaged liquor licence factsheet (PDF 412.18KB) to help you to prepare your application and gather all the necessary materials for your licence.
Your application can take longer to review if we don’t have all the details we need to assess it. We will come back to you to obtain the missing information to progress your application. You can help us speed up the process by:
- Providing all the correct information at the time you apply
- Responding to our request for missing information as soon as possible after we contact you.
What you'll need
Before you apply for a packaged liquor licence, you must prepare a Statement of Risks and Potential Effects – a SoRPE.
What else you need before you apply:
- a floor plan (PDF 2MB) clearly showing the proposed boundaries for the licensed area
- a copy of your local council development approval or consent
- requested liquor trading hours
- details of the venue owner
- contact details for you or a person authorised to submit your application
- if applicable, a completed applicant declaration (TDEC5) (PDF 237.41KB)
- payment for your application
- A plan of management (only submit one for your application type):
If applying as an individual, you'll also need:
- evidence of your Responsible Service of Alcohol (RSA) qualifications, including your Licensee training and Advanced licensee training qualifications, if appropriate
- evidence of your Responsible Conduct of Gambling (RCG) qualifications (if applicable)
- a current National Police Certificate issued within the last three months
- the three identity documents you used when applying for the National Police Certificate.
If applying as an organisation you'll also need:
- ABN or ACN
- the names and birthdates of all directors and officeholders (if it is a proprietary company)
- a current Australian Securities and Investments Commission (ASIC) extract. You can buy this extract through the ASIC website. Search the organisation & business name and buy the Company extract with current company information
- if applicable, inclusion of the appointment of manager notice (PDF 636.18KB).
Download: Forms for this licence
Conditions
Also see the Conditions section above. Your licence application will be processed quicker if you attach this form that lists out the conditions which the Independent Liquor & Gaming Authority and/or its delegates may impose if the licence is granted.
- FM2045 Licence conditions form - online packaged (delivery only) (PDF 696.75KB)
- Licence conditions approved by the Independent Liquor & Gaming Authority
Contact us at Liquor & Gaming NSW
We welcome your feedback, enquiries and complaints about us or a licensed business.
Phone: 1300 024 720 Monday to Friday 9am - 4pm
Email: contact.us@liquorandgaming.nsw.gov.au
Contact us online: Contact us form
Our website: www.nsw.gov.au/liquorandgaming
