Hospitality Concierge visits regional hospitality businesses

The Hospitality Concierge is a free service offered by Liquor & Gaming NSW to help licensed venues access government incentives and navigate liquor licensing, planning and regulatory changes.

As part of the Hospitality Concierge team’s three-day tour in May, they visited pubs and clubs off the beaten track, including Jerilderie, Moama, Tooleybuc and Barham.

At the meetings, staff outlined changes made by the NSW Government to revitalise the hospitality, live music, entertainment and cultural sectors, including increased incentives to host live music, approvals for outdoor dining for events or ongoing purposes, and liquor and gaming reforms.

Hospitality and Racing Director Industry and Community Engagement Melanie Brown said the new regional and remote service involved personalised on-site visits to businesses.

“We were keen to meet hospitality business owners in areas that have traditionally been harder to reach,” Ms Brown said.

“We wanted to make sure they were aware of the government’s various incentives and how to take advantage of them, as well as hear their specific needs and suggest ways we may be able to assist.

“We began by calling venues in remote areas along the southern border, from Moama to Tooleybuc to Wentworth, to offer support with things such as licensing and approvals for outdoor dining.

“We then travelled to the region and met with members of the Murray River Council Southern Liquor Accord at Moama RSL and then visited business owners at 15 venues, many of which we hadn’t previously engaged with, and saw their operations first-hand.”

The Hospitality Concierge’s regional and remote outreach program will continue engaging with licensed venues, targeting those in the Ballina/Byron and Bega regions later this year.

To find out more about Hospitality Concierge, visit the Hospitality Concierge web page.