What are the new requirements?
The following requirements came into effect:
- All hotels and clubs with gaming machines must keep a gambling incident register;
- Hotels and clubs with more than 20 gaming machine entitlements must have at least one Responsible Gambling Officer (RGO) on duty at all times while gaming machines in operation; and
- All hotels and clubs with gaming machines must have a gaming plan of management.
What resources are available?
To help venues comply with the requirements, Liquor & Gaming NSW (L&GNSW) has published a range of new material on its website in relation to the RGO requirement and gambling incident registers.
Responsible Gambling Officers
Guidance has been published on the L&GNSW website to help venues meet their RGO responsibilities. This includes a series of FAQs answering common RGO questions.
Gambling incident registers
A fact sheet with information for venues about how to keep a gambling incident register and what should be recorded in it has been published on the L&GNSW website.
L&GNSW has also released:
Venues can continue to use their current bound book or digital register until 31 December 2024.
Gaming plan of management (GPOM)
All venues must have a completed GPOM.
Venues are no longer required to have GPOMs approved by ILGA or L&GNSW.
You can learn more about gaming plan of managment.
