Who needs a licence?
If you work in a casino and you are involved in any of the following, you will need a casino special employee licence:
- Handle or count money and chips.
- Operate or maintain gaming equipment.
- Manage or oversee gaming activities.
- Work in casino security.
- Hold a managerial role with decision making authority.
You can only apply for a casino special employee licence if you are employed or contracted to work in a casino.
Cost
- $306 (Fee increases with CPI on 1 July each year).
What you will need
- The CAS00A Probity form for a Casino Special Employee licence.
- A credit report issued within the last 3 months.
- Current photo identification.
- National Police Check with finger and palm print issued within the last 3 months.
- Your most recent tax return and notice of assessment (or international equivalent).
- Court records (if applicable).
Apply
- Download and complete the CAS00A Probity Form for a Casino Special Employee Licence.
- Complete your Casino Special Employee application.
Mutual Recognition
If you hold a current casino special employee licence or equivalent in another state or territory, you may be eligible for an NSW licence through mutual recognition.
- Complete the Casino special employee online application.
- Upload evidence of your current licence(s) and attach a statutory declaration.
How to get and manage your licence
Prepare your application
To apply for your casino special employee licence, you will need:
- Photo identification like your passport, Australian driver licence or an Australian Government issued photo card.
- Name change documentation like your marriage certificate or deed poll certificate, if applicable.
- An Australian National Police Check with fingerprints (issued within the last 3 months) or an overseas police certificate (issued within the last 6 months) if you have lived outside Australia in the past 12 months.
- If your National Police Check is unavailable at the time of submission, you will be provided with a Provisional licence. You will have up to 3 months from submission to provide this. Failure to do so, will result in your provisional licence being cancelled.
- Any court records of civil or criminal cases involving you. Be sure to disclose any criminal charges or convictions with your application. Having a conviction doesn’t automatically disqualify you but will be reviewed for risk.
- The last Australian income tax return you have lodged and the notice of assessment, or the overseas equivalent.
- A credit report from the last 3 months showing your credit activity, loan payment history, and the status of your accounts. Your name must match other official documents (e.g., birth certificate or name change certificate).
To apply for your security casino special employee licence, you will need:
- Photo identification like your passport, Australian driver licence or an Australian Government issued photo card.
- Name change documentation like your marriage certificate or deed poll certificate, if applicable.
- Current NSW security licence.
Further Information
You may be asked for additional information to support your application. Failure to provide this may result in your application be refused.
The NSW Independent Casino Commission (NICC) will evaluate your integrity, background, financial stability, and overall character to ensure you are a suitable person to hold a casino special employee licence.
You may be granted a provisional licence while your application is being determined.
Application Outcome
You will receive an email with the outcome of your application. For any questions contact your employer or Liquor & Gaming NSW (L&GNSW).
Change in details or circumstances
Changes in details:
Complete the update contact details online form to change the following:
- Phone number
- Home address
You must update your contact details within 14 days.
Changes in circumstances include:
- Your involvement in criminal, civil, or dispute resolution proceedings.
- Receiving a judgment against you.
- Being suspended or terminated by a casino operator.
- Being excluded from another casino.
- Facing disciplinary action related to any liquor, gaming, racing, or wagering licence, including in other countries.
- Becoming bankrupt.
- Applying for relief under bankruptcy or insolvency laws.
- Compounding with creditors or assigning your wages for their benefit.
- Entering a compromise or arrangement with creditors.
Failure to notify the NICC when your circumstances change
If you fail to notify the NICC, your licence may be cancelled or suspended. Fines and penalties may apply.
- Download and complete CA0040 Casino special employee – Notify Change in Circumstance.
- Email the completed form to: lgnsw.approvals@liquorandgaming.nsw.gov.au
Maintaining your licence
What to do when you have your licence
As a casino special employee, you must comply with the Casino Control Act 1992 and the Casino Control Regulation 2019.
A casino special employee must:
- wear employee identification that is clearly visible.
- not gamble in the casino.
- not ask for or accept any tips, gifts, or benefits from casino patrons.
- notify the NICC of any changes to your details or circumstances that could affect your licence.
If you violate any of these terms, your licence may be cancelled or suspended, and fines may apply.
Renewing your licence
Your licence needs to be renewed every seven years. The renewal fee is $306.
You will receive a reminder with your renewal number 60 days before your licence expires. If you don’t receive your reminder, speak to your employer immediately.
To renew your licence:
- Download and complete the CAS00A Probity Form for a casino special employee licence.
- Submit your renewal online.
You may only submit your renewal application 30 days prior to the expiration of your current licence.
You may continue working if you submitted your renewal application to L&GNSW before your licence expiry date.
You do not need to renew your licence if you have surrendered it to L&GNSW or it's been cancelled by the NICC.
Surrender your licence
Your casino special employee licence remains active even if you are no longer employed in a licensed role at a NSW casino.
While you are no longer in a licensed role, having an active licence means you are still required to comply with the legislative obligations associated with your casino special employee licence. This includes that you must:
- not gamble in a casino;
- not solicit or accept any gratuity, consideration or other benefit from a patron in a casino; and
- notify the NSW Independent Casino Commission of any change in the state of affairs including but not limited to criminal or civil proceedings and financial circumstances.
To surrender your licence please provide your full name and casino special employee number to: lgnsw.approvals@liquorandgaming.nsw.gov.au
Contact Liquor & Gaming NSW
T: 1300 024 720 | Monday to Friday | 9am - 4pm
E: competency.card@liquorandgaming.nsw.gov.au