Under new rules that came into effect on 1 January 2025, cash dispensing facilities such as ATMs and EFTPOS terminals that allow cash withdrawals must be located at least five metres from the entry to a gaming room or an area or room where gaming machines are located. ATMs must also not be visible from a gaming machine, the entry to or exit from a gaming room or area where gaming machines are located. Similarly, gaming machines, jackpot prize displays and gaming area entrances and exits cannot be visible from an ATM.
In July 2024, Liquor & Gaming NSW (L&GNSW) launched a compliance program using a staged approach with industry to inform and educate venues on making the necessary changes to comply with signage and location requirements for ATMs.
We have developed a new video case study highlighting the program’s approach and outcomes.
Cash dispensing facility location and signage - Compliance campaign case study