Emotional intelligence: the superpower of high performing leaders!

Research tells us more emotionally intelligent people and project leaders achieve higher levels of productivity, have less staff turnover, improve customer satisfaction, outsell their peers, build higher performing collaborative teams, manage conflict more effectively, and make better decisions.

Emotional blind spots can derail progress, erode confidence, and stall value creation in your business. In this session, executive coach Lai-Ling Su reveals how discerning leaders can decode emotional signals to shift stakeholder and team dynamics, earn trust, and inspire action.

Lai-Ling holds a Master of Science in Coaching Psychology, is accredited to administer the Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT®2), and specialises in helping leaders navigate the people and politics that come with their jobs.