Seafood labelling in hospitality
Find out about new requirements for hospitality businesses in Australia and learn how to prepare to label seafood with the county of origin.
Hospitality businesses must label seafood with country of origin
If you sell seafood dishes for immediate consumption, whether it’s eaten at your venue, taken away, or delivered, you must inform customers where the seafood comes from.
From 1 July 2026, to avoid penalties, you will need to label dishes containing seafood with its country of origin information using the following labelling system:
- Australian or (A)
- Imported or (I)
- Mixed origin or (M)
This new information standard under the Australian Consumer Law helps your customers to make an informed choice about the seafood they eat.
What this applies to
These requirements apply to:
- all hospitality businesses in Australia, such as restaurants, cafes, pubs and clubs, takeaways and fast-food venues, food trucks, market stalls selling ready-to-eat food, hotels and motels serving food (including room service), casinos, amusement parks.
- dishes containing seafood sold for immediate consumption (ready to eat straight away). This includes dine-in, takeaway, and home delivery.
What this does not apply to
These requirements do not apply to:
- canteens, schools, prisons, hospitals or medical institutions
- food products sold in shops and other retail settings such as packaged food that is already covered by the Country of Origin Food Labelling Information Standard 2016.
Dishes you need to label
You must clearly label any dishes that contain seafood, this includes:
- dishes where the name or description mentions seafood directly, such as fish and chips or salt and pepper squid; or
- is commonly understood to include seafood, such as surf and turf or oysters Kilpatrick.
When you don’t need to label
You don’t need to provide country of origin information for:
- dishes that you don’t sell as seafood or containing seafood, for example anchovies in a Caesar salad
- seafood products in non-solid form, such as stock, sauce, or paste
- seafood served at a fundraising event
- seafood you serve more than 24 hours after customer orders it, such as catering events.
How to label
You must label the origin of seafood used in each dish you serve using the AIM labelling system in a way that is obvious to the customer before they order.
This information must be in writing, clearly visible, prominent, legible and in English. You may provide the information on:
- your printed and digital menu
- a written menu board
- Food delivery platforms.
Record keeping
You must keep proof of where your seafood came from for three months after you stop selling it. For example, if you remove a seasonal fish from the menu, you still need to keep its records for three months.
NSW Fair Trading may ask to see these records. Examples include:
- invoices or receipts
- emails from suppliers
- photos of packaging.
If your supplier hasn’t provided you with the information you need, you have the right to request it and they must give it to you in writing.
What happens if you don’t comply
You could face penalties if your business:
- does not comply with the seafood country of origin labelling requirements
- does not maintain records for 3 months
- makes false or misleading claims about where seafood comes from
- seafood suppliers fail to provide you the requested information in writing.
Penalties can be significant:
- Individuals can be fined up to $2.5 million.
- Businesses can be fined the greater of:
- $50 million
- 3 times the value of the benefit received, or
- 30% of annual turnover in the preceding year (if the court cannot determine the benefit obtained from the offence).
Start implementing seafood labelling in your business
Understand if you need to comply
Know where your seafood originates from
Learn about the AIM labelling system
Update your menus, display boards and ordering systems
Train your staff
Translated fact sheets
- Hospitality seafood labelling fact sheet in Arabic (العربية)
- Hospitality seafood labelling fact sheet in English
- Hospitality seafood labelling fact sheet in Greek (Ελληνικά)
- Hospitality seafood labelling fact sheet in Japanese (日本語)
- Hospitality seafood labelling fact sheet in Korean (한국어)
- Hospitality seafood labelling fact sheet in Simplified Chinese (简体中文)
- Hospitality seafood labelling fact sheet in Traditional Chinese (繁体中文)
- Hospitality seafood labelling fact sheet in Thai (ไทย)
- Hospitality seafood labelling fact sheet in Turkish (Türkçe)
- Hospitality seafood labelling fact sheet in Vietnamese (Tiếng Việt)