Maintaining assets and community connection
Maintaining assets
You should deliver on the asset management plans created in the design stage and refined in create stage.
Depending on the ownership and partnership models in place, you may be responsible for maintaining all assets. This includes:
- technology and connectivity
- data storage and management
- other supporting software and systems.
Read about asset management planning for further guidance.
When assets reach the end of their useful life, they should be decommissioned or replaced. This can happen when:
- benefits are not being realised
- costs of maintenance outweigh the benefits being realised
- technology has been superseded
- physical infrastructure is due to be replaced.
Post-delivery project reviews and evaluation can help you to identify if assets need to be retired early.
Keeping your community engaged
During operations, be transparent with your community about:
- the data being generated in public spaces and its uses
- outcomes of evaluation, including any benefits and outcomes delivered
- any data breaches or cyber security incidents
- how they can provide feedback on the use of smart technologies.
You should also make data and insights publicly available. Learn about involving your community.
Related resources
- The NSW Government Data Strategy highlights the need to treat data as an asset and provides case studies to learn from.