Reviewing your child’s Case Plan

What is a Case Plan review?

A Case Plan Review is a meeting where everyone comes together to check how the child’s current plan is working.

During a review, the Case Plan is:

• Checked – are the current goals being met?
• Reviewed – what is working well and what is not?
• Updated – has anything changed for the child?
• Adjusted – do goals, supports or actions need to change?

Reviews help ensure the plan continues to reflect the child’s needs, strengths and circumstances.

How often do reviews happen?

Case Plan Reviews usually happen:

• at least every 12 months, and
• sooner if a child’s needs, circumstances or placement change.

You will usually be told about the review a few weeks in advance so you have time to prepare.

Who attends?

People who may attend a Case Plan Review include:

• you, the carer (your day-to-day observations are very important)
• the child or young person (if appropriate and if they wish to attend)
• the caseworker, who guides the meeting and records outcomes
• family members
• other professionals involved in the child’s care (for example teachers, health workers or counsellors).

Helpful tip

Ask your caseworker beforehand who will be attending. This can help you feel more prepared and confident.

How to prepare

Preparing ahead of time can help you share clear, useful information during the review.

You may find it helpful to:

• review the current Case Plan
• note what is working well and what may need to change
• observe the child’s routines, behaviour and wellbeing
• write down questions or concerns
• gather relevant documents (such as school or health updates)
• think about any changes since the last review
• consider what support you may need as a carer.

Questions you might consider

• How is the child settling in their current placement?
• Are their emotional, health and education needs being met?
• What has changed since the last review?
• What is going well?
• What support might help the child reach their goals?
• Are there any upcoming transitions or changes?
• How can I best support the current plan?

Helpful tip

Write your notes as short bullet points so you can refer to them easily during the meeting.

What happens in the meeting

A Case Plan Review usually includes:

• Welcome and purpose – the caseworker explains the review
• Sharing views – carers, the child (if appropriate) and others share updates and experiences
• Reviewing progress – what is working well and what needs attention
• Discussing changes – any new needs, goals or supports are considered
• Updating the plan – agreed changes are recorded
• Next steps – actions and responsibilities are confirmed.

How carers can raise concerns

Your views are an important part of the review process.

You can:

• speak openly with your caseworker before or during the review
• use your notes to explain concerns or suggestions clearly
• ask questions if something is unclear
• request a follow-up discussion if needed.

Your input helps ensure decisions reflect the child’s day-to-day needs and experiences.

Supporting the child during a review

Children and young people may find reviews easier when they understand what is happening.

You can support them by:

• explaining the review in simple, age-appropriate language
• reassuring them their views are important
• encouraging them to share if they want to
• respecting their choice not to speak
• helping them prepare with gentle questions like:
  • “What’s been going well?”
  • “Is there anything you’d like to be different?”
• using creative ways to help them express feelings (drawing, play, objects)
• talking afterwards about what was discussed, if appropriate

Supporting children in this way helps them feel safe, heard and involved.

After the review

After the meeting:

• you should receive a copy of the updated Case Plan
• keep notes on what was agreed and any actions for you
• follow up with your caseworker if anything is unclear
• continue supporting the child and observing their progress

Tips for carers

• Prepare notes ahead of time so you feel confident
• Ask questions — nothing is too small or unimportant
• Focus on strengths as well as concerns
• Bring a support person if that helps you feel more comfortable
• Reach out for support if the process feels overwhelming

Frequently asked questions

How often are Case Plan Reviews held?

Usually at least once every 12 months, or sooner if the child’s needs or circumstances change.

Can I contribute to the review?

Yes. Carers are an important part of the review process and your observations help inform decisions.

Can I bring someone with me?

Yes. You can bring a support person such as a friend, family member, advocate or experienced carer.

What if I cannot attend?

Let your caseworker know as soon as possible. You may be able to provide input in other ways, such as in writing or by phone.

Will I receive a copy of the updated plan?

Yes. You should receive a copy of the updated Case Plan after the review.

What if I disagree with decisions made?

You can discuss concerns with your caseworker, request further discussion, or seek advocacy support if needed.