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The NSW Government Digital Channels Search and Personalisation team has been exploring location-based…
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Not sure how to run a website content audit? These steps will help guide you through the process, to check how…
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NSW Government Digital Channels uses Google Analytics 360 data to help inform and improve our website. Find out…
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The NSW Digital Channels Quality Assurance team is leveraging AI (artificial intelligence) technology to reduce…
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There has never been a more important time for government to present data openly and clearly to inform and…
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Maria Leonardis is the DCS Digital Channel’s team Content Manager. Here, she…
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Usability testing is a way to evaluate a product or product feature by testing it on users. We do this by…
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As NSW began to tackle the COVID-19 pandemic in March 2020, the NSW Government Digital Channels team built a…