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Construct NSW

A NSW Government reform program that will restore public confidence in the construction industry, particularly for multi-storey residential apartments.

The NSW Building Commissioner’s Construct NSW strategy is a six-pillar reform program that puts the customer at the centre and transforms the construction industry into a more capable, accountable and quality-focused industry.

Read a summary of the reforms.

Learn more about David Chandler OAM, NSW Building Commissioner.

Six-pillar reform program

Customer focused regulatory framework

New laws will better protect buyers and residents from poorly constructed apartment buildings.

Risk profiles and a rating system

A risk-based approach will drive regulatory action.

Lifting skills and capability

A partnership with TAFE NSW will provide innovative training and education to the sector.

Strengthening contracts and standards

Better procurement methods will help modernise standards across the building industry.

Using digital platforms to drive accountability

Digitisation will support quality assurance for customers, regulators and developers.

Data and research

Applying an evidence-based approach will drive continual improvement.

Report a building defect

The Residential Apartment Buildings (Compliance and Enforcement Powers) Act 2020 applies to buildings up to 10 years old.

Homeowners and residents can report building defects or make a complaint to NSW Fair Trading.

Individual strata and community lot owners can report issues or make a complaint to NSW Fair Trading.

Report a serious injury

To report a serious injury, illness, death or a dangerous incident on a building site call SafeWork on 13 10 50 immediately

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