Report a casino issue
The operations of a NSW casino including service, alcohol and gambling.
What is the issue?
Gambling in the casino
Issues complying with the rules of the game in casinos including table game dealers.
Safer gambling practices
Inability to promote or put in place safer gambling measures. Examples of this include signage, activity statements, inducements to gamble, and exceeding gambling time play limits.
Intoxication / irresponsible service of alcohol
Intoxicated people served alcohol or at a venue, including minors.
Prize and/or winning disputes
Unclaimed or disputed prizes, such as payouts and withdrawal of money.
Casino exclusions
Arrangements to prevent individuals from accessing casino premises including self exclusions.
Minors accessing casino
Persons under 18 years of age accessing the casino and/or engaging in gaming activity.