Report a pokies and betting machines issue

Use and operation of gaming machines and betting terminals in venues.

What is the issue?

Electronic gaming machines

Concerns about the use and operation of gaming machines.

Electronic betting terminals (TAB)

Concerns about the use and operation of electronic betting terminals in licensed premises.

Jackpots

Issues related to jackpot payouts or machine malfunction.

Minors accessing gambling machines

Allowing minors to gamble or being in restricted areas including gaming rooms.

Promotion of safer gambling

Inability to promote or put in place safer gambling measures. Example of this include signage, activity statements, inducements to gamble.

Responsible Gambling Officers and venue staff

Issues with venue staff responsible for identifying and reducing gambling harm.

Money laundering

Suspicious or illegal activity related to money.

Venue accessibility issues

Preventing people from accessing venues or to gamble. 

Criminal activity

Activity that is suspicious or against the law.

Borrowing money to bet

Betting using money that is owed and needs to be repaid later on.

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