Check in and help businesses stay open
Provide your name and contact number every time you visit a business, venue or organisation. This will help NSW stay in business so you can keep visiting the places you love.
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Help us stay COVID Safe
Providing your name and contact number ensures NSW Health can contact you quickly and easily, if necessary.
If you get COVID-19, fewer people will have to self-isolate as a result of having attended the same venue as you.
How to check in
There's two ways to check in:
Use the Service NSW app to check in to a business
Here’s how it works:
Find a poster with a QR code. Check in with the Service NSW app if the poster instructs you to do so. See example below.
Open the Service NSW app and scan the QR code.
Confirm your contact details. Your information is pre-populated, so you do not have to enter data each time you check in to a business.
NSW Health will contact you if there is a confirmed case of COVID-19 at a venue you’ve visited. Your information will only be used for contact tracing. No personal information is shared with the venue.
Catch a taxi and check-in with the Service NSW app
For the safety of drivers and passengers, there will be a QR Code sticker located inside Premier Cabs, Legion Cabs, GM Cabs and some regional operators.
Taxi passengers are strongly encouraged to scan the QR Code for contactless check-in to help manage the spread of COVID-19. Alternatively, if you do not have a phone to scan the QR Code, you can make a booking with the taxi company which will capture your details required for contact tracing.
Help us stay COVID Safe by checking in when you’re out and about.
Download the Service NSW app and access an easy and secure contactless check in using a QR code.
A QR code is just like a barcode, with information that can be read by a smart phone camera.
It collects information and stores it securely in one place, making record keeping and contact tracing easy.
Look for the COVID Safe QR code when you arrive at the venue.
Open the Service NSW App on your mobile phone and follow the COVID Safe Check-in prompts.
Hover your phone camera over the QR code until your check-in is confirmed.
Show a staff member that you have checked in.
Your information will be kept for 28 days and will only released by Service NSW for official contact tracing.
It’s easy and it’s COVID Safe.
Download the Service NSW app
You can check in to COVID Safe businesses who are using their NSW Government QR Code, via the Service NSW app.
Last updated: 30 October 2020