Major recreation facilities | COVID-19 Safety Plan

Safety Plan for major recreation facilities, agricultural shows and theme parks.

Follow the steps below to ensure your business, staff and customers stay COVID Safe. 

Keep your business COVID Safe

Under WHS law, all employers or businesses are required to assess and manage the risk of COVID-19 to workers and others in the work environment.

To understand the risks to workers and other persons, employers must consider the risks associated with COVID-19 in the context of their workplace, including the physical layout, the work carried out at the workplace and interactions between workers and other persons who attend the workplace.

Employers are then required to implement reasonably practicable control measures to manage the risks of COVID-19 specific to their workplace (this may include a vaccination requirement for workers). Visit SafeWork NSW for more information.

Employers and businesses must also ensure they comply with any mandatory requirements under NSW public health orders.

Developing your COVID-19 Safety Plan

This COVID-19 Safety Plan template outlines actions you can consider taking to minimise the risk of a person with COVID-19 entering the workplace and spreading it to other people. 

There may be other actions you take to manage the risk of COVID-19 in your workplace, based on your specific environment and hazards. It’s up to each workplace to identify appropriate control measures and to comply with public health orders and WHS law.

Employers should consult with workers in developing their COVID-19 Safety Plan and share it with them when it is finalised.

How to complete the COVID-19 Safety Plan

Fill in your business details and select your business type.

You may need to review current NSW Health guidance on the following areas before completing your plan:

Following your risk assessment, outline the actions you will take in each section to manage the risk of COVID-19 in your workplace.

Once you complete the COVID-19 Safety Plan, select the print button to print the plan or save as a portable document format (PDF). 

Remember to keep a copy of your COVID-19 Safety Plan on your premises.

Keep your COVID-19 Safety Plan up to date

It’s important to monitor the evolving rules and restrictions and keep your COVID-19 Safety Plan up to date. 

Employers should continually assess the health and safety risks to their workers and others in the work environment, and implement control measures as required.

Effective 10 January 2022

Business details

If your business has multiple premises, complete a Safety Plan for each location.
Wellbeing of staff and customers

Exclude people who are unwell from the premises.

Provide staff with information and training on COVID-19, including COVID-19 vaccination, when to get tested, physical distancing, wearing masks, and cleaning. 
Display conditions of entry such as requirements to stay away if unwell and record keeping where applicable.
Businesses can require proof of COVID-19 vaccination in line with their COVID-19 vaccination policy.

An occupier of premises at which a music festival is being held in an indoor area must take reasonable steps to ensure that only fully vaccinated or medically exempt persons are allowed to attend the festival if there are more than 1,000 persons attending the festival. 

For example, ensure posters outlining vaccination requirements are clearly visible, check vaccination status upon entry and only accept valid forms of evidence of vaccination, train staff on ways to check proof of COVID-19 vaccination status, remind customers of vaccination requirements in marketing materials. Guidance is available at:
Review the 'COVID-19 safety guidance for large events’ available at and consider which risks and mitigation measures are relevant to your event before completing this COVID-19 Safety Plan.
Physical distancing
Capacity at a music festival must not exceed 20,000 people.

Note: Music festivals are defined in the Public Health (COVID-19 General) Order (No 2) 2021.

Support 1.5m physical distancing where possible, including:

  • at points of mixing or queuing
  • between seated groups
  • between staff.

Avoid congestion of people in specific areas where possible. Consider zoning of areas for large events, such as by using alternate sections and access corridors.

Have strategies in place to manage gatherings that may occur outside the premises and in any designated smoking areas.
Where practical:
- encourage private transport options to minimise crowding on public transport
- coordinate with public transport to minimise COVID-19 risks associated with transportation to and from the venue if crowding may occur. 
Singing and dancing is not permitted at major recreation facilities.

Note: this does not apply to a performer who is performing or rehearsing on the premises; a person who is instructing, or being instructed, in singing or dancing on the premises; a wedding service, or a gathering immediately following a wedding service, held on the premises.
Review the 'COVID-19 guidance on ventilation’ available at and consider which measures are relevant to your premises before completing this COVID-19 Safety Plan.
Use outdoor settings wherever possible.
In indoor areas, increase natural ventilation by opening windows and doors where possible.
In indoor areas, increase mechanical ventilation where possible by optimising air conditioning or other system settings (such as by maximising the intake of outside air and reducing or avoiding recirculation of air).
Ensure mechanical ventilation systems are regularly maintained to optimise performance (for example through regular filter cleaning or filter changes).
Consider consulting relevant experts such as building owners or facility managers, ventilation engineers and industrial or occupational hygienists to optimise indoor ventilation.
Hygiene and cleaning

Face masks must be worn by staff and customers aged over 12 in indoor areas, unless exempt.

Adopt good hand hygiene practices. Have hand sanitiser at key points around the venue.

Ensure bathrooms are well stocked with hand soap and paper towels or hand dryers.

Clean frequently used indoor hard surface areas (including children’s play areas) at least daily with detergent/disinfectant. Clean frequently touched areas and surfaces several times per day.

Record keeping
Consider having a NSW Government QR code available so that workers and customers can check in using the Service NSW app, to support contact tracing if a person with COVID-19 visits the premises.

The occupier of premises where a musical festival is being held in an indoor area of premises with more than 1,000 attendees must take reasonable steps to ensure that workers and customers check-in using the NSW Government QR code system when they enter the premises.

Processes should be in place to ensure that people provide the required contact information, such as by checking phones for the green tick to confirm they have checked in (keeping 1.5m physical distance between staff and patrons). QR codes should be clearly visible and accessible including at entrances to the premises. 

If a person is unable to provide contact details, for example due to age or language barriers, another person may provide contact details on their behalf. If it is not possible for check-in to occur, keep a record of the name, contact number and entry time for all staff, customers and contractors for a period of at least 28 days. These records must be provided in an electronic format such as a spreadsheet as soon as possible, but within 4 hours, upon request from an authorised officer.

Review the 'guidance for businesses with a worker who tests positive for COVID-19' available at and have protocols in place in the event that a worker who tests positive for COVID-19 has been in the workplace.
Cooperate with NSW Health if contacted in relation to a positive case of COVID-19 at your workplace, and notify SafeWork NSW on 13 10 50 if a worker has tested positive. Visit for more information.

Now that you have finished, select the print button to print the plan or save as a PDF. 


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