COVID Safe
COVID Safe businesses and organisations are committed to getting back to work while protecting the community and preventing the spread of COVID-19.
Get a COVID-19 Safety Plan
Step 1
COVID Safe registration
Step 2
Access your QR code and business resources online
Already registered?
Update your contact number
Contact tracing
COVID-19 Safety Plans
COVID-19 Safety Plans are comprehensive checklists designed by NSW Health and approved by the Chief Health Officer.
The plans provide clear directions on how businesses and organisations should fulfil their obligations under Public Health Orders to minimise risk of transmission of COVID-19 on their premises.
Businesses and organisations should review the COVID-19 Safety Plan for their industry to see if completing a plan and registering is compulsory under Public Health Orders.
All other businesses and organisations are encouraged to complete a COVID-19 Safety Plan voluntarily.
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Your business or organisation doesn’t fit into one of the specified industries. Please complete a general COVID-19 Safety Plan instead.
Complete a general COVID-19 Safety Plan- Abattoirs and the meat processing industry
- Agricultural shows
- Agriculture
- Auction and open houses
- Beauty services and hairdressing salons, tattoo parlours, massage parlours
- Betting agencies
- Caravan parks and camping grounds
- Cinemas, theatres, concert halls, drive-in cinemas
- Commercial vessels (including tours, functions, parties or similar recreational activities) and party buses
- Community sporting competitions and full training activities
- Construction and tradespeople
- Controlled outdoor events
- Food processing
- Function centres
- Funerals, memorial services and wakes
- General practice and other primary health service providers
- Gyms
- Hotels and accommodation
- Indoor recreation, yoga, pilates and dance studios, martial arts training facilities
- Libraries
- Major recreation facilities, stadiums, showgrounds, racecourses
- Manufacturing and warehousing
- Maritime operations
- Museums and galleries
- Non-food markets
- Office environment (including call centres)
- Outdoor gatherings for rehearsal and performance
- Outdoor protests
- Places of worship
- Retail and grocery
- School formals
- School graduation ceremonies
- Sex on premises venues
- Sex services
- Strip clubs
- Swimming pools, saunas and spas
- Taxis, hire cars and ride share services
- Theme parks and amusement centres
- Transport freight and logistics operations
- Wedding ceremonies and receptions
- Zoos, reptile parks and aquariums
COVID Safe businesses and organisations
COVID Safe businesses and organisations have:
- completed a comprehensive COVID-19 Safety Plan
- registered their premises as COVID Safe.
COVID Safe businesses and organisations are easily recognised by the blue tick badge displayed on their premises or online.
Registration is quick and easy and it shows customers that you’re committed to their safety.
Registered businesses and organisations get:
- a unique QR code for customer check-in
- a digital COVID Safe badge for use on Google and social channels
- a print ready COVID Safe badge file for use as a poster or sticker on your shop front/high traffic areas
- posters on safety and hygiene
- reports on how your customers and visitors rate your business.
Registered businesses and organisations can use the email they registered with to access their business resources page.
Mandatory registration
For some types of businesses and organisations, it is mandatory to register as COVID Safe under the Public Health Orders.
These businesses are:
- gyms
- hospitality venues (restaurants, cafes, pubs, clubs, small bars, cellar doors, breweries, distilleries, karaoke bars and casinos)
- funeral homes and crematoria
- places of public worship.
Other businesses and organisations are encouraged to register as COVID Safe to show their customers and visitors that they are keeping up the highest standards to prevent COVID-19 transmission.
Give feedback on a business or organisation
COVID Safe is a statewide program that helps to keep our community safe from COVID-19.
We want your feedback on how businesses are implementing COVID safety rules.
Penalties for breaching public health orders
Under the Public Health Orders it is mandatory for some types of business to complete a COVID-19 Safety Plan and register as a COVID Safe business. For other types of business it is mandatory to have a COVID-19 Safety Plan, and optional to register.
See the COVID-19 Safety Plan for your industry for details.
Authorised Officers are making inspections of businesses to check compliance with Safety Plans and are able to issue on-the-spot fines.
Penalties for breaching Public Health Orders range up to $55,000, with a further $27,500 penalty possible for each day an offence continues.
For repeated non-compliance, businesses may be shut down for periods of up to a month.