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Beauty services and hairdressing salons, tattoo parlours, massage parlours

Resources and guidance for developing a COVID-19 Safety Plan for your beauty salon, hairdressing salon, spa, nail salon, waxing salon, tanning salon, massage parlour or tattoo studio.

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Changes to customer record keeping for hairdressers

As of 1 January 2021, all hairdressing salons must use the NSW Government QR code system to keep a record of the name, contact number and entry time for all staff, customers and contractors.

How many people are allowed

Full details are provided in the physical distancing section of the COVID-19 Safety Plan.


Premises Maximum capacity summary
Beauty salons, spas, nail, waxing, tanning and hairdressing salons, massage and tattoo parlours

Capacity must not exceed one customer per 4 square metres of space (Greater Sydney), or one per 2 square metres (other regions). Children count towards the capacity limit.

Note: ‘Greater Sydney’ means Greater Sydney as defined by the Public Health (COVID-19 Restrictions on Gathering and Movement) Order (No 7) 2020.


COVID-19 Safety Plans are mandatory

All business premises that are used for hairdressing and barber services, nail salons, beauty salons, waxing salons, tanning salons, spas, tattoo parlours and massage parlours must complete a COVID-19 Safety Plan.

All businesses should consider registering as COVID Safe to receive a customised QR code and business resources.

Complete the plan in consultation with staff, then share it with them.

Keep your plan up to date

You may need to update the plan in the future, as restrictions and advice changes.

You will need to have an up to date plan at your premises at all times and be able to show it to an authorised officer if requested.

Your COVID-19 Safety Plan

You can either:

  • use the provided COVID-19 Safety Plan to address the checklist of matters for your beauty salon, spa, nail salon, waxing salon, tanning salon, hairdressing salon, massage parlour or tattoo studio
  • keep using your existing plan, if you have one, after making sure it includes all the items in the provided COVID-19 Safety Plan.

Complete a COVID-19 Safety Plan


Things to note:

Register as a COVID Safe business

If you've completed your COVID-19 Safety Plan, you can register as COVID Safe.

Register as a COVID Safe business

Translated COVID-19 Safety Plans

The English version of this COVID-19 Safety Plan was updated on 23 November 2020 based on advice from NSW Health under the current Public Health Order. The updated plan is currently being translated and will be available in Arabic, Korean, Simplified Chinese, Thai and Vietnamese when complete.

For assistance in completing a Safety Plan, you can contact the Service NSW Business Concierge team. For translation assistance please call the National Translating and Interpreting Service on 131 450, and ask them to call the Business Concierge on 13 77 88.

Watch how one beauty business became COVID Safe


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