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Betting agencies

Resources and guidance for developing a COVID-19 Safety Plan for your betting agency.

How many people are allowed

Full details are provided in the physical distancing section of the COVID-19 Safety Plan.


Betting agencies Maximum capacity summary

Capacity must not exceed one customer per 4 square metres of space (Greater Sydney), or one per 2 square metres (other regions).

Note: ‘Greater Sydney’ means Greater Sydney as defined by the Public Health (COVID-19 Restrictions on Gathering and Movement) Order (No 7) 2020.


COVID-19 Safety Plans are mandatory

Under Public Health Orders all betting agencies must complete a COVID-19 Safety Plan.

Betting agencies should also consider the benefits of registering as COVID Safe.

Complete the plan in consultation with staff, then share it with them.

Keep your plan up to date

You may need to update the plan in the future, as restrictions and advice changes.

You will need to have an up to date plan at your premises at all times and be able to show it to an authorised officer if requested.

Your COVID-19 Safety Plan

You can either:

  • use the provided COVID-19 Safety Plan to address the checklist of matters for your betting agency
  • keep using your existing plan, if you have one, after making sure it includes all the items in the provided COVID-19 Safety Plan.

Complete a COVID-19 Safety Plan


Things to note:

  • If you complete the plan online it will take 30 to 45 minutes and must be completed in one session. 
  • You may need to review current NSW Health guidance on the following areas before completing your plan:
  • To calculate the maximum number of people you can have on your premises, you will need to know the floor area in square metres.

Register as a COVID Safe business 

If you've completed your COVID-19 Safety Plan, you can register your business as COVID Safe.

Register as a COVID Safe business


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