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If you're listed on a tenancy database

Find out what you can do if you've been listed on a tenancy database.

Tenancy databases keep information relating to problems that real estate agents or landlords experienced during a tenant’s stay at a property.

Being listed on a tenancy database is commonly known as being blacklisted.

It can affect your ability to find a rental property in the future, as real estate agents use tenancy databases to screen potential tenants.

There are strict rules around when a tenant can and cannot be listed on a tenancy database.

COVID-19 impacted tenants are protected from being listed on tenancy databases for arrears accrued during the residential tenancy eviction moratorium period.

Tenants cannot be listed if they:

  • fall behind with the rent
  • are given a termination notice, or
  • ended their tenancy in circumstances of domestic violence.

A tenant can be listed on a database for up to 3 years if:

  • they've left the property and owe money for a breach of the lease that is more than the rental bond, or
  • the NSW Civil and Administrative Tribunal has made an order terminating the lease because of something the tenant has done wrong.

You’ll be notified in advance if you’re going to be listed on a tenancy database. You can apply to the NSW Civil and Administrative Tribunal if you want to dispute the listing.

 

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