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Caravan parks and camping grounds

Develop a COVID-19 Safety Plan for your caravan park or camping grounds to help get your business back to work.

On this page

Under Public Health Orders, you must have a COVID-19 Safety Plan for how your business will keep your customers and workers safe.

You can either:

Updating your plan

You may need to update the plan in the future, as restrictions and advice changes.

The plan available on this page will always be the most recent.

If you have registered as a COVID Safe business online and you update your safety plan, you do not need to register again.

Checklist of matters to be addressed in your COVID-19 Safety Plan

  • Advise staff and visitors who are unwell with symptoms consistent with COVID to immediately get tested and stay in their accommodation or home until they have received their result.
  • Consider how visitors could be isolated while awaiting results where practical.
  • Provide staff and volunteers with information and training on COVID-19, including when to get tested, physical distancing and cleaning.
  • Display conditions of entry (website, social media, venue entry).
  • Consider whether appropriate cancellation or similar flexible booking policies are in place where customers cancel due to COVID-19 factors (such as being unwell or awaiting test results).
  • Ensure COVID-19 Safety Plans are in place, where relevant, for:

  • Where practical, have a staff member responsible for ensuring physical distancing of camp sites.
  • Ensure any communal areas where people gather, such as BBQ or kitchen facilities, maintain capacity limits of one person per 4 square metres. and appropriate physical distancing wherever practical.
  • Visitors staying at the grounds may have guests, but the total number of people at any outdoor gathering should not exceed 20. If the grounds are a person’s place of residence they may have up to 20 visitors to their residence at any one time. 
  • Where reasonably practical, ensure staff maintain 1.5 metres physical distancing at all times including at meal breaks and in office or meeting rooms.
  • Use telephone or video for essential meetings where practical.
  • Review regular deliveries and request contactless delivery and invoicing where practical.
  • Consult with your Local Emergency Management Committee to determine if there are any travel restrictions to remote or vulnerable communities in the area, and how this can be communicated to visitors.
  • Education programs should be conducted in accordance with the NSW Government guidelines on Schools and Childcare. Students do not need to follow strict adult physical distancing guidelines but should follow good hygiene practices. Staff should continue to maintain 1.5m physical distancing from students where practical.

  • Adopt good hand hygiene practices.
  • Ensure bathrooms are well stocked with hand soap and paper towels or hand dryers. If grounds are remote with minimal staffing, then visitors should be informed to bring their own hygiene equipment.
  • Clean frequently used indoor hard surface areas (including children’s play areas) at least daily with detergent or disinfectant. Clean frequently touched areas and surfaces several times per day. If grounds are remote with minimal staffing, then visitors should be informed to practise good hygiene and bring their own cleaning equipment.
  • Disinfectant solutions need to be maintained at an appropriate strength and used in accordance with the manufacturer's instructions.
  • Staff are to wear gloves when cleaning and wash hands thoroughly before and after with soap and water.
  • Encourage contactless payment options.

  • Keep a record of name and a mobile number or email address for all staff, visitors and contractors wherever possible for a period of at least 28 days. For groups, one contact is sufficient to support contact tracing. Ensure records are used only for the purposes of tracing COVID-19 infections and are stored confidentially and securely.
  • Make your staff aware of the COVIDSafe app and its benefits to support contact tracing if required.
  • Cooperate with NSW Health if contacted in relation to a positive case of COVID-19 at your workplace, and notify SafeWork NSW on 13 10 50.

Become a COVID Safe business


Step 1

Download your COVID-19 Safety plan

Download, print and complete the COVID-19 Safety Plan: caravan parks and camping grounds (PDF, 223.25 KB)

Step 2

Register as a COVID Safe business 

If you've completed and downloaded your COVID-19 Safety Plan, you can register your business as COVID Safe.

Register a COVID Safe business



Last updated: 30 June 2020

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