Under the Public Health Orders, you must have a COVID-19 Safety Plan for how your business will keep your customers and workers safe.
You can either:
- use the COVID-19 Safety Plan: community centres and halls (PDF, 231.78 KB)
- develop your own plan to address the checklist of matters required on this page.
Updating your plan
You may need to update the plan in the future, as restrictions and advice changes.
The plan available on this page will always be the most recent.
If you have registered as a COVID Safe business online and you update your safety plan, you do not need to register again.
Checklist of matters to be addressed in your COVID-19 Safety Plan
- Exclude staff, volunteers and visitors who are unwell.
- Provide staff and volunteers with information and training on COVID-19, including when to get tested, physical distancing and cleaning, and how to manage a sick visitor.
- Make staff aware of their leave entitlements if they are sick or required to self-isolate.
- Display conditions of entry (website, social media, venue entry).
- Ensure COVID-19 Safety Plans are in place, where relevant for:
- Ensure capacity does not exceed one visitor per 4 square metres of space (excluding staff).
- Ensure indoor group activities, such as yoga classes or group counselling sessions, have no more than 20 participants, plus the instructor or facilitator and any assistants, per space that complies with one person per 4 square metres. There may be multiple classes in a room if there is sufficient space to accommodate this and the classes remain separate. Participants should maintain 1.5 metres physical distance where practical.
- Ensure any spectators comply with 1.5 metres physical distance where practical, such as through staggered seating. People who live in the same household are not required to distance.
- Move or block access to equipment or seating to support 1.5 metres of physical distance between people where this is practical.
- Have strategies in place to manage gatherings that may occur immediately outside the premises, such as with drop off and pick up zones or staggered class start times..
- Reduce crowding wherever possible and promote physical distancing with markers on the floor, including where people are asked to queue.
- Ensure any communal areas where people gather, such as BBQ or kitchen facilities, maintain appropriate physical distancing where practical.
- Ensure communal facilities such as showers, change rooms and lockers have strategies in place to reduce crowding and promote physical distancing.
- Where practical, stagger the use of communal facilities. Strongly encourage visitors to shower/change at home where possible.
- Use telephone or video for essential staff meetings where practical.
- Review regular business deliveries and request contactless delivery and invoicing where practical.
- Education programs should be conducted in accordance with the NSW Government guidelines on Schools and Childcare. Students do not need to follow strict adult physical distancing guidelines but should follow good hygiene practices. Staff should continue to maintain 1.5m physical distancing from students where practical.
- Adopt good hand hygiene practices.
- Ensure hand sanitiser is accessible at the venue entry and throughout the facility or ground.
- Ensure bathrooms are well stocked with hand soap and paper towels or hand dryers. Consider providing visual aids above hand wash basins to support effective hand washing.
- Encourage participants to bring their own water bottle, snacks, towels, exercise mats etc. and encourage eating outside if practical.
- No self-serve buffet style. If food is provided or share-style, one person should be allocated to serve food and practise hand hygiene before and after service.
- Clean cutlery and tableware with detergent and hot water, or with a commercial grade dishwasher if available.
- Clean frequently used indoor hard surface areas, including children’s play areas, at least daily; first with detergent and water, and then disinfect. Clean frequently touched areas and surfaces, including in communal facilities, several times per day.
- Clean areas used for high intensity cardio classes with detergent and disinfectant after each use.
- Reduce sharing of equipment where practical and ensure these are cleaned with detergent and disinfectant between use.
- Ensure there is accessible detergent/disinfectant and gloves for visitors to use, should they wish.
- Disinfectant solutions need to be maintained at an appropriate strength and used in accordance with the manufacturers’ instructions.
- People involved in cleaning or reorganising furniture should wear gloves when cleaning and wash hands thoroughly before and after with soap and water.
- Encourage contactless payment options.
- Keep a record of name and a mobile number or email address for all staff, volunteers, visitors and contractors where practical, for a period of at least 28 days. Ensure records are used only for the purposes of tracing COVID-19 infections and are stored confidentially and securely.
- Make your staff aware of the COVIDSafe app and its benefits to support contact tracing if required.
- Cooperate with NSW Health if contacted in relation to a positive case of COVID-19 at your workplace, and notify SafeWork NSW on 13 10 50.
Become a COVID Safe business
Download your COVID-19 Safety plan
Download, print and complete a COVID-19 Safety Plan: community centres and halls (PDF, 231.78 KB) for your business.
Register as a COVID Safe business
If you've completed and downloaded your COVID-19 Safety Plan, you can register your business as COVID Safe.
Last updated: 30 June 2020