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Develop a COVID-19 Safety Plan for your library to help reconnect with your community.

Helping business get back to work

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Under Public Health Orders, you must have a COVID-19 Safety Plan for how your library will keep your customers and workers safe.

You can either:

Updating your plan

You may need to update the plan in the future, as restrictions and advice changes. 

The plan available on this page will always be the most recent.

If you have registered as a COVID Safe business online and you update your safety plan, you do not need to register again.

Checklist of matters to be addressed in your COVID-19 Safety Plan

  • Exclude staff, volunteers and visitors who are unwell.

  • Provide staff with information and training on COVID-19, including when to get tested, physical distancing and cleaning.

  • Make staff aware of their leave entitlements if they are sick or required to self-isolate.

  • Display conditions of entry (website, social media, venue entry).

  • Ensure COVID-19 Safety Plans are in place, where relevant, for restaurants and cafes.

  • Capacity must not exceed one visitor per 4 square metres of space (excluding staff).

  • Use signage at entrances to communicate the maximum safe capacity for example in tutorial or study rooms.

  • Move or remove seating and tables as required to comply with physical distancing where possible. Household or other close contacts do not need to physically distance.

  • Ensure no more than 20 visitors are at any storytime, workshop or other group activity at any one time.

  • Reduce crowding wherever possible and promote physical distancing with markers on the floor where people are asked to queue.

  • Where reasonably practical, ensure staff maintain 1.5 metres physical distancing at all times including at meal breaks and in office or meeting rooms. 

  • Use telephone or video for essential meetings where practical.

  • Where reasonably practical, stagger start times and breaks for staff members to minimise the risk of close contact.

  • Consider physical barriers such as plexiglass around counters with high volume interactions with customers.

  • Review regular deliveries and request contactless delivery and invoicing where practical.

  • Have strategies in place to manage gatherings that may occur immediately outside the premises.

  • Education programs should be conducted in accordance with the NSW Government guidelines on Schools and Childcare. Students do not need to follow strict adult physical distancing guidelines but should follow good hygiene practices. Staff should continue to maintain 1.5m physical distancing from students where practical.

  • Quarantine returned items that can't be wiped down, such as paperback items, for 24 hours. All other items should be wiped down with a detergent or disinfectant solution or wipe before being returned to shelves.

  • Adopt good hand hygiene practices.

  • Encourage staff and visitors to wash their hands before and after touching books, DVDs, computers, toys, virtual reality headsets or any other materials.

  • Ensure bathrooms are well stocked with hand soap and paper towels or hand dryers.

  • Clean frequently used indoor hard surface areas at least daily with detergent or disinfectant. Clean frequently touched areas and surfaces several times per day.

  • Disinfectant solutions need to be maintained at an appropriate strength and used in accordance with the manufacturer's instructions.

  • Staff are to wear gloves when cleaning and wash hands thoroughly before and after with soap and water.

  • Keep a voluntary record of name and a contact method for any staff, volunteers or visitors who want to be contacted if someone who attends the library around the same time as them is confirmed with COVID-19. Keep this record for a period of at least 28 days. Ensure records are used only for the purposes of tracing COVID-19 infections and are stored stored confidentially and securely
  • Make your staff aware of the COVIDSafe app and its benefits to support contact tracing if required.

  • Cooperate with NSW Health if contacted in relation to a positive case of COVID-19 at your workplace, and notify SafeWork NSW on 13 10 50.

It's free to become a COVID Safe business

Step 1

Download your COVID-19 Safety plan

Download, print and complete the COVID-19 Safety Plan: libraries (PDF, 202.97 KB) for your library. 

Step 2

Register as a COVID Safe business 

If you've completed and downloaded your COVID-19 Safety Plan, you can register your business as COVID Safe.

Register a COVID Safe business

Last updated: 24 July 2020

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