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Swimming pools, saunas and spas

Develop a COVID-19 Safety Plan for your swimming pool, sauna or spa to help get your business back to work.

Helping business get back to work

On this page

Under Public Health Orders, you must have a COVID-19 Safety Plan for how your business will keep your participants, volunteers and workers safe.

You can either :

Updating your plan

You may need to update the plan in the future, as restrictions and advice changes.

The plan available on this page will always be the most recent.

If you have registered as a COVID Safe business online and you update your safety plan, you do not need to register again

Checklist of matters to be addressed in your COVID-19 Safety Plan

  • Exclude staff, volunteers and visitors who are unwell.
  • Provide staff and volunteers with information and training on COVID-19, including when to get tested, physical distancing and cleaning, and how to manage a sick visitor.
  • Make staff aware of their leave entitlements if they are sick or required to self-isolate.
  • Display conditions of entry (website, social media, venue entry).
  • Ensure COVID-19 Safety Plans are in place, where relevant, for:

  • Ensure the number of people in a facility does not exceed one person per 4 square metres (excluding staff).
  • Ensure classes have no more than 20 participants, plus the instructor and any assistants, per space that complies with one person per 4 square metres. There may be multiple classes in a pool if there is sufficient space to accommodate this and the classes remain separate. Ensure participants maintain 1.5 metres physical distance where practical.
  • Ensure any spectators comply with 1.5 metres physical distance where practical, such as through staggered seating. People who live in the same household are not required to distance.
  • Saunas and spa pools can have up to 20 people inside at any one time provided non-household contacts can maintain 1.5 metres physical distancing. If capacity cannot be closely monitored then these facilities should remain closed.
  • Steam rooms are higher risk and should have no more than 20 people inside at any one time or one person per 4 square metres, whichever is the lesser. Clean steam rooms with a detergent and disinfectant several times per day, should the facility choose to open them for use.
  • Ensure communal facilities such as showers, change rooms and lockers have strategies in place to reduce crowding and promote physical distancing.
  • Where practical, stagger the use of communal facilities. Strongly encourage visitors to shower/change at home where possible.
  • Reduce crowding wherever possible and promote physical distancing with markers on the floor, including where people are asked to queue.
  • Have strategies in place to manage gatherings that may occur immediately outside the premises.
  • Use telephone or video platforms for essential staff meetings where practical.
  • Review regular business deliveries and request contactless delivery and invoicing where practical.

  • Adopt good hand hygiene practices 
  • Ensure hand sanitiser is accessible at the venue entry and throughout the facility or ground.
  • Ensure bathrooms are well stocked with hand soap and paper towels or hand dryers. Consider providing visual aids above hand wash basins to support effective hand washing.
  • Clean frequently used indoor hard surface areas, including children’s play areas, at least daily; first with detergent and water, and then disinfect.
  • Clean frequently touched areas and surfaces, including in communal facilities, several times per day.
  • Clean steam rooms with a detergent and disinfectant several times per day, should the facility choose to open them for use.
  • Reduce sharing of any equipment where practical and ensure these are cleaned with detergent and disinfectant between use.
  • Maintain proper disinfectant levels and pH of pools and spas.
  • Disinfectant solutions need to be maintained at an appropriate strength and used in accordance with the manufacturers’ instructions.
  • Staff are to wear gloves when cleaning and wash hands thoroughly before and after with soap and water.
  • Encourage contactless payment options.

  • Keep a record of name and a mobile number or email address for all staff, volunteers, visitors and contractors for a period of at least 28 days. Ensure records are used only for the purposes of tracing COVID-19 infections and are stored confidentially and securely.
  • Make your staff aware of the COVIDSafe app and its benefits to support contact tracing if required.
  • Cooperate with NSW Health if contacted in relation to a positive case of COVID-19 at your workplace, and notify SafeWork NSW on 13 10 50

It's free to become a COVID Safe business

Step 1

Download your COVID-19 Safety plan

Download, print and complete the COVID-19 Safety Plan: Swimming pools, saunas and spas (PDF, 207.55 KB)


Step 2

Register as a COVID Safe business 

If you've completed and downloaded your COVID-19 Safety Plan, you can register your business as COVID Safe.

Register a COVID Safe business

Last updated: 24 July 2020

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