Hotel quarantine

Unvaccinated people arriving from overseas are required to undertake mandatory quarantine in a managed accommodation facility.

Key facts about quarantine

  • If you are arriving in NSW from an overseas location and are not fully vaccinated for COVID-19, you will need to go into a 14-day mandatory quarantine period.
  • From 1 November 2021, unvaccinated or partially vaccinated children aged 12 to 17 years old entering Australia through NSW, will be exempt from international arrival caps and will be eligible for 7 days home quarantine.
  • Mandatory quarantine for unvaccinated international passengers is a legal requirement under the public health order.
  • Mandatory quarantine is undertaken in hotels where you will be supported throughout your stay. You will be charged a fixed fee for hotel quarantine.
  • Quarantine is managed by the NSW Government in hotel locations across Sydney.
  • While you are in quarantine, there are support services you can access if you need help.
  • Not following the quarantine rules is a criminal offence and attracts heavy penalties. For individuals, the maximum penalty is $11,000, 6 months in prison, or both with a further $5500 fine for each day the offence continues.
  • Before leaving hotel quarantine, all guests 12 years and older will be offered a COVID-19 vaccination (Pfizer or AstraZeneca). The vaccination team will identify a suitable second dose vaccine for those who have already had one dose. Learn more about vaccinations for international passengers.


Omicron updates for international passengers arriving in NSW

Information on the quarantine accommodation fee, payment options and available financial assistance.
Find out what happens from the time you arrive in Sydney and the services and support available to you during quarantine.
Before you leave hotel quarantine, you will be given the opportunity to receive the COVID-19 AstraZeneca or Pfizer vaccination. It is not mandatory for you to accept the vaccination.
Important information about leaving your hotel after you have completed your 14 days of quarantine.
Rules for people who are fully vaccinated arriving in NSW from overseas.
Rules for people who are not fully vaccinated arriving in NSW from overseas.

Services and support

person wellbeing

Health and wellbeing in quarantine

Resources to help you and your family stay healthy in mind, body and spirit during quarantine including health support and counselling services.

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For residents returning to NSW

Resources and services for returning and newly arriving NSW residents including preparing your child for school, finding a job and buying or renting somewhere to live.

Contacts and enquiries

If you have any questions or concerns about your quarantine during the quarantine period, contact the reception desk of your quarantine accommodation.


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