Rules, information and guidelines for quarantine workers.
Quarantine workers include people who exercise functions or provide services at quarantine facilities and medical facilities used to quarantine persons.
Quarantine workers include security staff, and hotel staff such as cleaners, maintenance workers, contractual workers, kitchen staff, guest services, front of house staff, healthcare staff, and Police officers.
Wear a face mask
Any person who enters or remains at a quarantine facility must wear a face mask at all times.
You can remove your face mask when
- you are eating or drinking
- communicating with another person who is deaf or hard of hearing
- you need to prove your identity
- in an emergency
- if you are at work and the nature of your work means wearing a face mask presents a risk to your or another person’s health and safety
- if you are at work and the nature of your work means it is essential to clearly enunciate have visibility of your mouth
- if it is necessary to provide goods and services.
You do not need to wear a face mask if
- you are 12 and under
- you have a physical or health illness or condition or disability that makes wearing a fitted face covering unsuitable.
Get a COVID-19 test
You are required to get a COVID-19 test if you are entering or accessing a quarantine facility or a medical facility being used to quarantine persons and you are exercise functions or provides services in relation to the quarantine facility and are specified in the NSW Testing Program. This includes
- quarantine worker
- police officer and persons directed by a police officer
- person providing medical treatment.
Quarantine workers must be tested for COVID-19 in accordance with the NSW Testing Program. If you are not tested in accordance with the NSW Testing Program you must not enter or remain at a quarantine facility.
If you employ quarantine workers, you must not permit them to work at the quarantine facility unless they have been tested for COVID-19 If you are aware your staff members have not been tested, you must notify the Chief Health Officer.
The NSW Government has introduced the NSW Airport and Quarantine Workers Vaccination Program.
The following people must have received at least the first dose of a COVID-19 vaccine before entering or providing services at a quarantine facility
- quarantine workers
- police officers
- healthcare staff providing medical treatment or care, including health staff conducting infection prevention and control audits
- Australian Defence Force members providing service in relation to a quarantine facility
- persons who conduct health screening
- persons who provide courier services in a quarantine facility or for a quarantine facility
- persons auditing security services for a quarantine facility.
If you do not receive at least the first dose of a COVID-19 vaccine, you must not enter or provide services at a quarantine facility.
For use by medical practitioners:
- COVID-19 vaccine medical contraindication NSW airport and quarantine workers vaccination program (PDF, 180.51 KB)
If you have a medical reason as to why you cannot receive a vaccination, you need to obtain a certification from a medical practitioner and from the Chief Health Officer.
If you employ any of the above staff, you are required to ensure they have received at least the first dose of a COVID-19 vaccine before they enter or provide any quarantine services.
A person who has a booking for a COVID-19 vaccination prior to 6 July 2021 can continue to work until 6 July while they wait for their COVID-19 vaccine.