Home Department of Customer Service Contact us Enquiries, feedback and suggestions Enquiries, feedback and suggestions Use the online form to submit an enquiry, feedback or suggestion to the Department of Customer Service. For COVID-19 inquiries contact Service NSW Your name: Your email address: Your contact phone number: Is this an enquiry, feedback or suggestion? - Select -EnquiryFeedbackSuggestion Your enquiry, suggestion or feedback Attach a document relevant to your enquiry, suggestion or feedback One file only.8 MB limit.Allowed types: doc, docx, gif, jpg, jpeg, png, txt, rtf, pdf, ppt, pptx, xls, xlsx. Department of Customer Service Who we are Secretary and leadership team Business Ethics Statement Code of Ethics and Conduct Projects and initiatives Our agencies Access to information Budget Data Visualisation How can I access Department of Customer Service information? Program evaluation What is Public Access to information? Disclosure log Proactive release register Register of government contracts GIPA Act - Request access to information Publications and reports News and events News Realtor convicted of fraud to serve 12 months intensive correction order Building reforms boosted with new transformation team Bushfire assistance for liquor licensees Mobile customers to receive unlimited access to emergency services website Book a wedding date you'll never forget Aboriginal birth registration gets a boost SafeWork NSW to visit transport industry to warn of falls risks Unique Estates founder sentenced to three years and six months in prison for $3.6 million real estate fraud Closing the loophole on land tax Large and small firms named SafeWork Awards finalists Workplace safety month - industry on notice Public Warning - Do not deal with MHD Holdings Pty Ltd trading as Pacific Fencing Solutions or Director Matthew Geoffrey Rixon 13 real estate agents fined in Fair Trading compliance operation Sydney motor dealer sentenced to 12 months jail Online shopping fails to deliver for consumers SafeWork NSW commences blitz on machine guarding Unlicensed landscaper jailed for 18 months Don’t let dodgy electrical gifts make this Father’s Day a shocker NSW Fair Trading Consumer Protection Unit discover dangerous kids toys and clothing Fair Trading warns consumers not to deal with Gtek Solutions Putting the consumer at the centre of the Tow Truck Industry Consumers not entertained by Sydney event in June Complaints Register Identity recovery service now available for NSW Government customers Free Orange event to focus business attention on silica safety Tradesman convicted in relation to bullying young workers Fair Trading finds over 250 prohibited gas heaters in Sydney raids Unique Estates Australia founder pleads guilty in $3.6m Fair Trading legal case Pawnbrokers and second-hand dealers regulation undergoes review Young workers suffer burns after biofuels ignite Hospitality venues told to play it safer after weekend crackdown $5,000 fine for COVID safety breaches at Watson Bay Hotel Pub and popular chain cafe each fined $5,000 for COVID breaches Two more venues hit with $5,000 fines for COVID safety breaches No second chances for venues flouting COVID safety rules Riverina area urged to be on alert for scammers COVID messages get CALD cut through 10,000 data sets now available and helping to make life easier for NSW residents Business fined after steel tube hits unlicensed forklift operator Motor industry asked 'how do you do business?' NSW Government research reveals new approach could promote equality in recruitment Reduced trading hours for Service NSW centres Hunter construction sites fail compliance blitz Real estate agent convicted of $76,000 fraud Business fined after worker suffers hand injury Consumers warned not to deal with UBuild Containers Pty Ltd Buffet restaurant busted as patrons caught serving themselves Biggest ever penalty for club linked to problem gambler's death Events Careers Greyhound Racing Act Review Contact us Complaint handling policy Correspondence policy