Customer Service media releases
Browse media releases from the Department of Customer Service.
ID Support NSW launches translated identity protection sessions for Arabic and Vietnamese speakers
22 Feb 2024
To address rising concerns among Culturally and Linguistically Diverse (CALD) communities about how they can keep their personal information protected, ID Support NSW has launched a series of translated sessions tailored specifically for Arabic and Vietnamese speakers.
Report results aim to increase women in construction
16 Feb 2024
A major report has been released which makes key recommendations to boost the number of women working in construction across NSW.
$900k in fines handed out as SafeWork cracks down on falls from heights threats
16 Feb 2024
Almost $1 million in fines have been issued at the halfway point of SafeWork NSW’s 12-month blitz on falls from heights.
Year of the Dragon takes flight with new Commemorative Birth Certificates
16 Feb 2024
The NSW Government is helping families and parents of newborns celebrate their good fortune this Lunar New Year with a special ‘Year of the Dragon’ Chinese Zodiac commemorative birth certificate.
SafeWork NSW welcomes independent review
29 Jan 2024
The Hon Robert McDougall KC was commissioned by the NSW Government in October 2022 to carry out a review of SafeWork NSW to make recommendations in relation to the performance and effectiveness of SafeWork’s compliance and enforcement functions.
Choosing your retirement is now easier with live public register
29 Jan 2024
The NSW Government has introduced a public register for retirement villages to make it easier for retirees to choose a place to live in retirement.
Macquarie Park order no threat to residents
18 Jan 2024
A Building Work Rectification Order issued by the Building Commission NSW to a Macquarie Park apartment block poses no danger to the residents of that building.
Active and Creative Kids providers sign up to help NSW families with cost of living support
16 Jan 2024
Eligible businesses and organisations have already begun applying to be official providers of the new Active and Creative Kids voucher program, with more being urged to register ahead of the vouchers becoming available to consumers in February.
NSW Fair Trading removing toys from the naughty list from shops this summer
22 Dec 2023
NSW Fair Trading Inspectors have visited 975 retailers and one toy supplier across the State to ensure dangerous toys and decorations are removed from sale and do not cause harm this holiday season.
Survey shows serious defects down in newer apartment buildings
15 Dec 2023
A 2023 survey on serious building defects in NSW strata communities found a steady decline in serious common property defects since 2020, giving confidence to buyers of new apartments.
Don’t compromise on quality or your qualifications could be going, going, gone
13 Dec 2023
NSW property agents and managers are being warned to only consider trusted, quality focussed and registered training organisations (RTOs) for professional development and licensing requirements or risk their qualifications being challenged.
Long Service Corporation mobile advisors in Service NSW centres
04 Dec 2023
Are you in the Building & Construction or Contract Cleaning industries and have questions about your long service leave entitlements?
Come and speak with a Long Service Corporation (LSC) representative by visiting one of our service centres at the following Service NSW locations: