Customer Service media releases
Browse media releases from the Department of Customer Service.
Packaging company fined after worker sustains crush injuries in workplace incident
23 Apr 2024
Visy Board Pty Limited (Visy) has been fined $375,000 in the NSW District Court after an employee sustained crush injuries to his left ankle following a workplace incident where the ruling found therisk of injury was “patently obvious”.
Trade breakfast to serve up safety tips ahead of blitz
09 Apr 2024
WorkSafe Victoria and SafeWork NSW are teaming up to help the construction industry in Albury and Wodonga reduce workplace hazards as part of the Cross Border program.
Residential care provider fined $300,000 in relation to risk of workplace sexual violence
08 Apr 2024
On 11 March 2024, the District Court of NSW convicted and fined a residential care provider $300,000 for breaching its work, health and safety obligations and as a result of exposing workers to a risk of violence, including inappropriate sexual behaviour, in the workplace.
SafeWork inspectors ensuring safety is number one priority at the Easter Show
21 Mar 2024
SafeWork NSW Inspectors and Engineers are inspecting and monitoring the Sydney Royal Easter Show to ensure the safety of workers and the almost 900,000 people set to attend the Show in the coming weeks.
Online one-stop-shop to help seniors save
21 Mar 2024
The NSW Government is making it easier for people aged over 65 to manage cost of living pressures and other life events with a new online information hub launched on nsw.gov.au.
Artificial Intelligence at the centre of World Consumer Rights Day
15 Mar 2024
NSW Fair Trading is urging consumers across the State to better protect themselves in the fast evolving digital world this World Consumer Rights Day.
Farmers warned – safety first around farm vehicles after three deaths this year
14 Mar 2024
SafeWork NSW is reminding farmers to wear seatbelts, use helmets and choose the right vehicle when using side-by-side vehicles, quad bikes and motorcycles after a spate of incidents where people, including children, have been seriously injured or killed while using farm vehicles.
Seniors to get savvy online as ID Support NSW joins the NSW Seniors Expo
13 Mar 2024
Older Australians seeking information on how to stay safe online, protect their identity and recognise a scam will be able to learn directly from the ID Support NSW experts at the NSW Seniors Festival Expo 2024 on 13 and 14 March.
Geographical Names Board commemorates reawakening of Aboriginal languages at 400th meeting
07 Mar 2024
The Geographical Names Board (GNB) has held a special event at the iconic NSW State Library to celebrate its 400th meeting, highlighting the rich history of the GNB and its role in shaping NSW through place naming.
Service NSW to shine at Mardi Gras Parade for the first time
01 Mar 2024
For the first time, Service NSW team members will be proudly marching at the Sydney Gay and Lesbian Mardi Gras Parade, celebrating inclusivity and diversity.
Results of rental reform survey released
01 Mar 2024
The voices of more than 16,000 people, including NSW renters and owners have been heard following extensive public consultation on rental reforms being developed by the NSW Government.
New options to keep assistant agents in the property services industry
01 Mar 2024
The NSW Government has offered more than 14,000 assistant agents the chance to apply for an extension of their certificates of registration.