Customer Service media releases

Browse media releases from the Department of Customer Service. 

 

Online one-stop-shop to help seniors save

21 Mar 2024

The NSW Government is making it easier for people aged over 65 to manage cost of living pressures and other life events with a new online information hub launched on nsw.gov.au.

Seniors to get savvy online as ID Support NSW joins the NSW Seniors Expo

13 Mar 2024

Older Australians seeking information on how to stay safe online, protect their identity and recognise a scam will be able to learn directly from the ID Support NSW experts at the NSW Seniors Festival Expo 2024 on 13 and 14 March. 

Geographical Names Board commemorates reawakening of Aboriginal languages at 400th meeting

07 Mar 2024

The Geographical Names Board (GNB) has held a special event at the iconic NSW State Library to celebrate its 400th meeting, highlighting the rich history of the GNB and its role in shaping NSW through place naming.

Results of rental reform survey released

01 Mar 2024

The voices of more than 16,000 people, including NSW renters and owners have been heard following extensive public consultation on rental reforms being developed by the NSW Government.

Sunflowers blossom at Service NSW, helping people with hidden disabilities

26 Feb 2024

People living with non-visible disability such as autism, epilepsy or who are deaf or hard of hearing will be better supported when completing government transactions at Service NSW Centres, with team members completing awareness training. 

Choosing your retirement is now easier with live public register

29 Jan 2024

The NSW Government has introduced a public register for retirement villages to make it easier for retirees to choose a place to live in retirement.

Long Service Corporation mobile advisors in Service NSW centres

04 Dec 2023

Are you in the Building & Construction or Contract Cleaning industries and have questions about your long service leave entitlements?

Come and speak with a Long Service Corporation (LSC) representative by visiting one of our service centres at the following Service NSW locations:

Local Aboriginal artist starting conversations at Griffith Service Centre with ‘Corroboree’ artwork

15 Sep 2023

A talented Wiradjuri artist hopes her Aboriginal art displayed in Griffith Service NSW Centre will become a conversation starter about Aboriginal culture.

Winter home safety: Protect your family with these essential tips

26 Jun 2023

As the weather cools down, consumers across NSW are being reminded to follow simple, no-cost measures to protect themselves from harms caused by commonly used heating products.

Renovated Forbes Service Centre Opens

31 May 2023

Forbes locals can enjoy the ease of completing government transactions in the new Forbes Service Centre following extensive renovations to repair damage caused by the November floods.

Get ready for holidays online with Service NSW

16 Dec 2022

In the lead up to the holiday season, the Department of Customer Service is reminding busy customers it is now easier than ever to transact online, save time and get holiday-ready through Service NSW.

NSW Government unveils the 'future of digital identity'

05 Apr 2022

Customers can now learn more about the NSW Government’s Digital Identity program through a new website outlining the vision to make government services and everyday tasks simpler, safer and more secure.

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