UBuild is a custom shipping conversions company operating in the Newcastle and Lake Macquarie areas, primarily turning new and used shipping containers into various types of equipment.
Executive Director of Investigations & Enforcement Valerie Griswold said NSW Fair Trading has received complaints about UBuild, several of which are currently under investigation.
“A number of complaints about UBuild have been lodged relating to issues including defective work, giving false and misleading representations and accepting payment for goods or services which have not been provided.”
The complaints relate to consumers who contract with UBuild for pools and spas manufactured from used shipping containers.
Ms Griswold said the company does not hold the required contractor licence under the Home Building Act 1989 NSW to complete installations.
“Information available to NSW Fair Trading indicates that UBuild has offered swimming pool installations while not holding the necessary licence.”
Anyone who has dealt with UBuild and is not satisfied with their interaction are urged to contact NSW Fair Trading on 13 32 20 to lodge a complaint.