Customer Service media releases
Browse media releases from the Department of Customer Service.
Final reminder to use your Stay NSW and Parents NSW vouchers
06 Oct 2022
Households are being urged to use any remaining Stay NSW and Parents NSW vouchers, with the 9 October deadline only days away.
More security for customers with customer payment platform
06 Oct 2022
Customers calling Service NSW contact centres will have more ways to pay licence renewals, vehicle registrations or land tax following enhancements to the Customer Payment Platform (CPP).
New connectivity strategy delivers better digital services across NSW
06 Oct 2022
The NSW Government is delivering on its commitment to improve digital connectivity with the launch of the NSW Connectivity Strategy.
Casino Service Centre temporary closure
19 Aug 2022
Casino Service Centre will be temporarily closed from today (Friday 19 August 2022) to repair damage caused by recent flooding events.
Public Safety Network expanded across NSW
05 Aug 2022
The NSW Government has delivered 250 new or enhanced Public Safety Network (PSN) radio sites, reaching more than 97 per cent of the population and increasing mission-critical communications coverage for first responders.
Community workshops to address digital inclusion
01 Jun 2022
The Department of Customer Service is hosting online community workshops on 6 and 7 June to understand the barriers affecting customers accessing digital identity services and products.
Closing the gap with free birth certificates
17 May 2022
The NSW Registry of Births, Deaths and Marriages (the Registry) is helping to close the gap with the supply of free birth certificates for Aboriginal and Torres Strait Islander people.