Customer Service media releases

Browse media releases from the Department of Customer Service. 

 

Mental health at work resources for regional business

23 Aug 2022

The NSW Government has launched free mental health resources to support regional and rural small businesses, with more than 60 per cent of those businesses indicating mental health or stress for themselves or their staff is a concern.

Public warning against Tru Water

04 Aug 2022

NSW Fair Trading has issued a public warning to consumers to avoid dealing with SPG Consultants Pty Ltd, who trade using the website www.truwater.com.au, after a high number of complaints about the company.

Have your say on digital innovation at Future.NSW

02 May 2022

Customers are invited to share ideas, provide feedback and help shape tomorrow through a Have Your Say community consultation following the Future.NSW event held today.

Consumers urged to avoid unlicensed contractor

11 Mar 2022

NSW Fair Trading is warning consumers not to deal with unlicensed contractor Anthony Francis who is believed to be operating in the Hills district of Sydney.

Camden council fined $750,000 after Men’s Shed member fatality

02 Feb 2022

Camden Council has been fined $750,000 after a member of a local Men’s Shed was killed installing irrigation pipe at the Camden Bicentennial Equestrian Park in 2018.

Safework construction site visits to highlight silica dust and mental health risks

12 Jan 2022

SafeWork NSW inspectors are kicking off the new year with a series of construction site visits to talk about the risks associated with silica dust exposure and mental ill-health.

Fraudster given 30-month jail sentence

11 Jan 2022

NSW man Anthony Robertson has been convicted and sentenced to 30 months’ jail after he masqueraded as a licensed builder to secure residential building contracts worth hundreds of thousands of dollars.

Serial offender given 16-month jail sentence

11 Jan 2022

Serial offender Matthew Rixon has been sentenced to 16 months’ jail after leaving consumers thousands of dollars out of pocket and with incomplete fencing work

Office of the Building Commissioner facilitates world-first construction doctorate

15 Dec 2021

Experienced construction professionals in NSW now have the chance to apply their skills to a world-first Construction Industry Doctorate Program (CIDP) that will focus on solving problems to lift performance and embed improved practices in the residential apartment market.

New commissioner targets updated consumer protections

15 Dec 2021

Strengthening protections for consumers in the wake of COVID-19 will be one of the priorities of newly-appointed NSW Fair Trading Commissioner Natasha Mann.

Launch of work health and safety guide for road freight transport industry

10 Dec 2021

SafeWork NSW has launched its ‘Work Health and Safety Guide for the Road Freight Transport Industry’ to help keep thousands of workers and the community safe. 

Next stage of vehicle safety campaign begins

02 Dec 2021

Just in time for the Christmas delivery rush, Stage 2 of SafeWork NSW’s Safety Around Your Vehicle Compliance Project is underway to promote safer working practices when loading, unloading and working around vehicles.

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