Customer Service media releases
Browse media releases from the Department of Customer Service.
Byron businesses prepped for schoolies surge
26 Nov 2021
Authorities are helping businesses prepare as the schoolies surge hits Byron while the Queensland border remains shut to NSW revellers.
Tow truck operators fined for licence breaches
22 Nov 2021
Two tow truck operators have been fined a total of $23,000 and ordered to pay $34,877 in costs after being found guilty of offences arising from their partnership operating a Blacktown towing business trading as Westside Towing Services.
Consumers warned not to deal with hong thang dang tran
11 Nov 2021
NSW Fair Trading has issued a public warning to consumers to avoid dealing with Sydney man Hong Thang Dang Tran, Maris Building Group Pty Ltd and A&J Group Services Pty Ltd after a high number of complaints about unlicensed, uninsured and incomplete building work.
Sportsbet fined again for illegal gambling ads
10 Nov 2021
Just days after the race that stops a nation, Australia’s largest online wagering company Sportsbet has been convicted again of gambling advertising breaches following investigations by Liquor & Gaming NSW.
Have your say on nation-leading strata program
28 Oct 2021
The NSW Government is seeking community feedback on the proposed introduction of annual reporting requirements for the 83,000 strata schemes across the State, for Australia’s first ever Strata Hub.
NSW Government cracks down on real estate compliance
27 Sep 2021
A specialised operation run by NSW Fair Trading has led to disciplinary action being taken against 20 real estate agents, resulting in the cancellation of eight real estate agent’s licences and $173,500 in penalties for failure to comply with strict rules around trust accounts.
Unlicensed building works costs Mitchell James Cole $57,100, 200 hours community service
21 Sep 2021
Sydney man Mitchell James Cole has been sentenced to a two-year Community Corrections
Order, 200 hours of community service, fined $26,000, and ordered to pay $31,200 in compensation after pleading guilty to 17 charges arising from residential building work
contracts.