Customer Service media releases

Browse media releases from the Department of Customer Service. 


NSW Government welcomes Parliamentary AI inquiry

21 Oct 2022

The NSW Government welcomes a NSW Parliamentary inquiry regarding the development and use of artificial intelligence (AI) across the State.

Temporary closure of Murwillumbah Service Centre

18 Oct 2022

Murwillumbah Service Centre will be temporarily closed for repair work following damage from flooding events earlier in the year.

NSW customers – we are listening to you

07 Oct 2022

In a nation-leading first, the NSW Government will today release its inaugural State of the Customer report which aims to inform improvements to government services and ensure customers are being heard.

Chinese zodiac birth certificate to celebrate Lunar New Year

01 Feb 2022

People will be able to celebrate the Year of the Tiger with NSW Registry of Births Deaths and Marriages releasing a special Chinese Zodiac commemorative birth certificate.

A ride to remember

21 Jan 2022

Lucky partners will have the chance to be married at Australia’s most iconic Amusement Park with the NSW Registry of Births Deaths and Marriages (the Registry) launching its exclusive Brides on Rides micro-wedding package.

Digital transformation focus of NSW Government Cyber Showcase 2021

21 Nov 2021

Protecting residents from evolving cyber threats while providing secure, trusted and resilient services will form the heart of discussions between industry and government at the NSW Government Cyber Showcase 2021 on 22 November.

Customer-centric innovation takes centre stage at Digital.NSW showcase

21 Nov 2021

Digital innovations to create smarter cities and technology to use and protect customer identities will be at the forefront of the 2021 Digital.NSW Showcase on Tuesday and Wednesday.

University of Technology Sydney and University of Sydney appointed to lead connectivity innovation network

19 Nov 2021

The NSW Government has announced that the University of Technology Sydney (UTS) and the University of Sydney will lead the establishment of the state’s Connectivity Innovation Network.

Sportsbet fined again for illegal gambling ads

10 Nov 2021

Just days after the race that stops a nation, Australia’s largest online wagering company Sportsbet has been convicted again of gambling advertising breaches following investigations by Liquor & Gaming NSW.

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