Customer Service media releases
Browse media releases from the Department of Customer Service.
Food delivery riders’ safety the focus in compliance operation
18 Jan 2023
Inspectors from SafeWork NSW and NSW Police will visit parts of Sydney this week to ensure food delivery riders and platforms are complying with new safety laws.
NSW to improve fire safety in buildings
22 Dec 2022
The NSW Government is introducing reforms to the State’s fire safety regulations to improve compliance with fire safety measures and reduce the number of fire safety defects in buildings.
Workplaces urged to make safety a priority these holidays
21 Dec 2022
With Christmas less than a week away, SafeWork NSW is urging all businesses and workers across the State to make safety their top priority.
New safety laws food delivery riders need to know
21 Dec 2022
SafeWork NSW Inspectors are conducting compliance operations to ensure Food Delivery Riders won’t be out of pocket when the new safety laws begin on 1 January 2023.
Consumers warned: Do not deal with Shutters Quickly
17 Nov 2022
NSW Consumers are being warned not to deal with Open Close It Pty Ltd trading as Shutters Quickly.
SafeWork to issue new on-the-spot fines for WHS breaches
14 Nov 2022
New regulations will allow SafeWork NSW to issue on-the-spot fines for existing electrical work and asbestos offences through an amendment to the Work Health and Safety Regulation.
SIRA launches new inspectorate focused on workers compensation return to work performance
01 Nov 2022
SIRA has established a team of inspectors dedicated to improving employer compliance with injury management and return to work obligations.
Preventing risks and harm in solar panel installation
19 Oct 2022
Companies involved in rooftop solar panel installation are being warned the workplace regulator is prosecuting businesses for exposing employees to workplace risk.
Safety lanyard disconnected before Wollongong fatality
07 Oct 2022
An asbestos removal company has been convicted and fined $300,000 after an employee was fatality injured during demolition site preparation at a Wollongong University site in 2020.
Truck driver's death results in company facing court
05 Oct 2022
A former long-haul freight business has been sentenced and fined $360,000 after a long-distance truck driver was struck and killed by the loading ramp of a trailer he used to transport two vehicles in 2019.
Machine safety compliance visits underway
28 Sep 2022
SafeWork NSW Inspectors have begun visiting manufacturers throughout the Sydney metropolitan area to ensure machine safety, a leading cause of workplace fatalities and injuries in the sector.
Rooftop solar install safety under scrutiny
26 Sep 2022
Workers installing solar panels on rooftops can expect a visit from SafeWork NSW Inspectors, who are undertaking a six-month state-wide operation to ensure safety in this busy industry.