Customer Service media releases
Browse media releases from the Department of Customer Service.
Closing the gap with free birth certificates
17 May 2022
The NSW Registry of Births, Deaths and Marriages (the Registry) is helping to close the gap with the supply of free birth certificates for Aboriginal and Torres Strait Islander people.
Apprentices get texted for success
17 May 2022
First year apprentices will now receive greater support from the NSW Government with the state-wide roll-out of a text for success program designed to help them stay in training.
Have Your Say on digital inclusion
09 May 2022
Customers are invited to share ideas, provide feedback and help shape a more inclusive digital future through a Have Your Say community consultation.
Photo verification keeping customer services simple, safe and secure
06 Apr 2022
The NSW Government is making it easier for customers to safely verify their identity online anywhere and anytime through the acquisition of photo verification technology.
NSW Government unveils the 'future of digital identity'
05 Apr 2022
Customers can now learn more about the NSW Government’s Digital Identity program through a new website outlining the vision to make government services and everyday tasks simpler, safer and more secure.