Explore the NSW Registry policies

Find out when the Registry may issue a replacement certificate for birth, death or marriage registrations.

Discover the criteria, restrictions and requirements for changing a name in NSW.

How you can make a complaint or provide feedback to the Registry and the possible outcomes.

Understand what a correction is and what you need to provide to support your application.

This policy sets out the circumstances when the Registry may waive fees for services.

You may ask for an internal review if you disagree with a decision made by the Registry.

The proof of identity requirements that are needed for any applications made to the NSW Registry.

See if you may be eligible for a refund from the Registry depending on the circumstances.

Learn the restrictions around registering a name in NSW, and why some names may not be accepted by the Registry.

Learn who can apply to access information held by the Registry.

You have important rights regarding how your personal information is handled.

Learn how we safely manage your personal and health information.