Government casework practitioners
Guidance for government casework practitioners to register a birth or apply for a birth certificate for a child in parental responsibility of the Minister.
Register a birth for a child in parental responsibility of the Minister
NSW Department of Communities and Justice (DCJ) casework practitioners can register a birth and apply for a birth certificate online for a child in parental responsibility of the Minister.
Applying online is the fastest and easiest way to register a birth.
You are able to order a birth certificate during the online birth registration process.
For information on who is an eligible government caseworker, refer to the commonly asked questions.
Checklist for registering a birth online
Before you start, ensure you have the required documents and information.
- During the online registration process, select ‘Government Casework Practitioner’ as your relationship to the child.
- Enter your DCJ email address. With this, no other proof of identity is required.
- You will be required to upload:
- a court order allocating sole parental responsibility to the Minister. The court order must clearly show the child’s full name.
- You will be required to enter the details of the child:
- the child’s full name
- the child’s birth details (date, time, birth weight in grams and place of birth)
- details of the birth parent
- if known, also provide details of the second parent and details of other children known to each parent.
- You will be required to enter your details and organisation details:
- your full name
- organisation address. Your organisation details should match the court order
- the child’s ChildStoryID.
- As part of birth registration, you will also have the opportunity to request the child’s new birth certificate. If so, you will need to pay using a DCJ purchasing card (‘P Card’) or credit card. You will receive a tax invoice via email.
Note: details of the second parent can only be included in the Register if one of the following applies:
- both parents complete and sign the birth registration statement, or
- one parent completes and signs the birth registration statement, and the Registrar is satisfied there is a lawful basis to include the second parent’s details, or
- a court has ordered the inclusion of the information in the Register, or has found that a particular person is a parent of the child or,
- the Registrar is otherwise legally entitled to presume the identity of the child’s parent. This means the Registry may rely on a relevant legal presumption to identify a parent where permitted by law, for example, a presumption arising from a marriage or other legally recognised relationship, without requiring a court order.
Why DNA evidence may not be enough
DNA evidence may help support an application, but it does not automatically allow the Registry to add a parent’s details to a birth registration.
A parent’s details can only be added when the legal requirements are met. This may include when:
- one or both parents apply
- there is a court order
- the Registrar can legally presume who the parent is.
If no parent is applying, the Registry cannot rely on DNA evidence alone. We may ask for more information, or you may need to get a court order before the parent’s details can be added.
For more information, visit the register a birth webpage.
Order a birth certificate for a child in parental responsibility of the Minister
DCJ casework practitioners may apply for a birth certificate for a child under the Minister’s parental responsibility.
Applying online is the fastest and easiest way to request a birth certificate.
A birth certificate can only be issued after the child's birth is registered. If you're unsure about registration, submit the birth certificate application and the Registry will notify you if registration is needed.
Checklist for ordering a birth certificate online
Before you start, ensure you have the required documents and information.
If you are a DCJ caseworker practitioner
- During the online application process, select ‘Government casework practitioner’ as your relationship to the child.
- Enter your DCJ email address. With this, no other proof of identity is required.
- You will be required to upload:
- a court order allocating the Minister parental responsibility
- a letter on DCJ letterhead requesting the birth certificate and stating the child’s full name and date of birth. This letter should be signed by the casework practitioner completing the application.
- You will be required to enter your details and organisation details:
- your full name
- your mobile number
- your organisation details, which should match the court order
- the child’s ChildStoryID.
If you work for a third-party organisation or non-Government organisation (NGO)
- During the online application process, select ‘Third party organisation’ as your relationship to the child.
- Enter your email address.
- You will be required to upload:
- a court order allocating the Minister parental responsibility. The court order must clearly show the child’s full name.
- the care transfer management or letter confirming transfer of guardianship
- organisation ID or evidence of employment with the named organisation.
- You will be required to enter your details and organisation details:
- your full name
- your mobile number
- your organisation details.
You can only use your DCJ work email address to apply. Application updates, including the tax invoice and your unique Online Reference Number (ORN), will be sent to this email.
Only apply with a paper application if you cannot apply online. Paper applications take longer to process as the Registry needs to enter details manually.
If you submit a paper application, you will not receive a tax invoice unless you request one separately.
You must be a DCJ casework practitioner to register the birth of a child in the Minister’s parental responsibility. To order a birth certificate, you must be a DCJ casework practitioner.
If you are a non-government casework practitioner with case responsibility (but are not delegated parental responsibility), contact your local DCJ Child and Family District Unit (CFDU).
You can view standard application processing times on our website.
If you have an urgent enquiry relating to a birth registration, email BDM-Birthsupport@customerservice.nsw.gov.au. Use the subject line ‘Urgent casework enquiry - [subject’s full name]’.
We recommend that you do not call Service NSW for any enquiries. The phone line is only for members of the public.