Privacy Collection Notice for Building Certifier Research Interviews

Who we are

Your information is being collected by Building Commission NSW, as part of the Department of Customer Service. Building Commission NSW gives priority to protecting the privacy of your personal information, in accordance with the Privacy and Personal Information Protection Act 1998 (PPIP Act).

If you have any questions about this document, or how we handle your personal information, you can contact our Privacy team using the contact details at the end of this notice.

Why are we collecting your personal information?

Building Commission NSW, as part of the Department of Customer Service, is collecting your personal information through this form.

The purpose of the collection is to understand your experience of applying to become a Building Certifier (Class 1 & 10) in NSW and identify how we can improve the process. 

What personal information do we collect?

We may collect the following information about you:

• your full name
• your email address
• your phone number
• whether you speak English as a second language
• information about your employment and experience as a Building Certifier 

Are you required by law to provide us with this information?

Providing us with the requested information is not required by law. However, if you choose not to provide us with the requested information, we will not be able to interview you for this project.

How may we use this information?

We will use the personal information we collect about you to improve the application process for becoming a registered Building Certifier in NSW. 

How may we disclose this information?

We will not provide your personal information to third parties for any purposes not already stated in this privacy collection notice, or to which you have not otherwise consented, unless DCS is required, or authorised, by law to do so.

Protecting your information

We will store and manage your information in accordance with the provisions of the Privacy and Personal Information Protection Act 1998 and the Health Records and Information Privacy Act 2002. We have measures in place to help protect your personal information from loss, unauthorised access, use, modification, disclosure, or other misuse.

We will only keep information for as long as we need it to fulfil the purposes we collected it for. After which, the information will be disposed of securely in accordance with the State Records Act 1998 and any other applicable legislation.

Your rights

You have a legal right to access and update your personal information.  For more information about how to access or amend your personal information, please contact us at 

buildingcommission@customerservice.nsw.gov.au or

Privacy Coordinator
Building Commission NSW
PO Box 226
Parramatta 2124

For further details on how Department of Customer Service collects and manages personal information, please see our Privacy Statement and Privacy Management Plan.