Also see the NSW Biodiversity Conservation Trust web pages to find what you need.
Phone us
Contact us online
Email us
Write to us
Locked Bag 5022, Parramatta NSW 2124
Street address / courier:
NSW Biodiversity Conservation Trust
4 Parramatta Square (4PSQ),
Level 14, 12 Darcy Street, Parramatta NSW 2150
See Regional offices
Also see our Complaints, feedback and customer service policy below on this page.
Social media and newsletter
Media enquiries
Phone 0472 742 414 or email media@bct.nsw.gov.au
Our regional offices
We have staff located in our regional offices to help support and work with landholders, communities, customers and stakeholders.
Phone your local office on 1300 992 688 or find your local office below.
Regional office addresses
Central West and Western
Bathurst
Level 2, 203-209 Russell St, Bathurst 2795
Cobar
PO Box 307, Cobar 2835
Dubbo
PO Box 2111, Dubbo 2830
Orange
Locked Bag 21, Orange 2800
Northern Inland
Armidale
92 Rusden Street, Armidale 2350
Gunnedah
c/o Local Land Services, 35-37 Abbott Street, Gunnedah 2380
Inverell
PO Box 299A, Inverell, 2360
North Coast
Coffs Harbour
Locked Bag 914, Coffs Harbour, 2450
Sydney Hunter
Newcastle
6 Stewart Avenue, Newcastle West 2302
Parramatta
Locked Bag 5022, Parramatta 2124
Taree
c/o Local Land Services, PO Box 440, Taree, 2430
South East
Fitzroy Falls
Highlands Parks Office, Nowra Road, Fitzroy Falls 2577
Kiama
24 Terralong Street, Kiama 2533
Narooma
Corner Graham and Burrawang Streets, Narooma 2546
PO Box 282, Narooma 2546
Queanbeyan
11 Farrer Place, Queanbeyan 2620
Wollongong
Level 3, 84 Crown Street, Wollongong 2500
Murray Riverina
Albury
PO Box 1040, Albury 2640
Wagga Wagga
PO Box 5336, Wagga Wagga 2650
ABN for NSW Biodiversity Conservation Trust
ABN 37 151 321 702
How we process consumer feedback, complaints
The NSW Biodiversity Conservation Trust is a public authority covered by the NSW Ombudsman scheme. We're committed to providing high quality programs to our customers and stakeholders.
We ensure that complaints and feedback received are managed in line with complaint handling principles and commitments, including alignment to the NSW Ombudsman commitments.
We have adopted the NSW Department of Climate Change, Energy, the Environment and Water's external service-related complaints policy that provides the key principles that apply when a customer or stakeholder makes a complaint about our activities.
See How to submit a complaint, suggestion or compliment.
Reporting wrongdoing
For information on reporting wrongdoing see our Privacy and information access page.
Customer service policy
See our Customer service charter and Guarantee of commitment.