Also see the NSW Biodiversity Conservation Trust website to find what you need.
Phone us
Email us
Write to us
Locked Bag 5022, Parramatta NSW 2124
Street address / courier:
NSW Biodiversity Conservation Trust
4 Parramatta Square (4PSQ),
Level 14, 12 Darcy Street, Parramatta NSW 2150
See Regional offices
Also see our Complaints, feedback and customer service policy below on this page.
Media enquiries
Phone 0472 742 414 or email media@bct.nsw.gov.au
Social media and newsletter
Our regional offices
We have staff located in our regional offices to help support and work with landholders, communities, customers and stakeholders.
Phone your local office on 1300 992 688 or find your local office below.
Please arrange a meeting with our staff before visiting our offices.
Regional office addresses
Central West and Western
Bathurst
NPWS, 104 Research Station Drive, Bathurst NSW 2795
Dubbo
48-52 Wingewarra Street, Dubbo NSW 2830
Orange
105 Prince Street, Orange NSW 2800
Trangie
Trangie Agricultural Research Station, 7878 Mitchell Highway, Trangie NSW 2823
Northern Inland
Armidale
92 Rusden Street, Armidale NSW 2350
Inverell
7023 Gwydir Highway, Inverell NSW 2360
Glen Innes
1 Greenaway Street, Glenn Innes NSW 2370
Gunnedah
35-37 Abbott Street, Gunnedah NSW 2380
North Coast
Ballina
15 Regatta Avenue, Ballina NSW 2478
Coffs Harbour
24 Moonee Street, Coffs Harbour NSW 2450
Sydney Hunter
Gosford
32 Mann Street, Gosford NSW 2250
Newcastle
6 Stewart Avenue, Newcastle West NSW 2302
Parramatta
4PSQ, 12 Darcy Street, Parramatta NSW 2150
Taree
26 Muldoon Street, Taree NSW 2340
South East
Fitzroy Falls
Highlands Parks Office, Nowra Road, Fitzroy Falls NSW 2577
Kiama
24 Terralong Street, Kiama NSW 2533
Narooma
Corner Graham and Burrawang Streets, Narooma NSW 2546
Nowra
5 O'Keeffe Avenue, Nowra NSW 2541
Queanbeyan
11 Farrer Place, Queanbeyan NSW 2620
Wollongong
Level 3, 84 Crown Street, Wollongong NSW 2500
Murray Riverina
Albury
Suite 5, 620 Macauley Street, Albury NSW 2640
Gundagai
87 Sheridan Street, Gundagai NSW 2722
ABN for NSW Biodiversity Conservation Trust
ABN 37 151 321 702
How we process consumer feedback, complaints
The NSW Biodiversity Conservation Trust is a public authority covered by the NSW Ombudsman scheme. We're committed to providing high quality programs to our customers and stakeholders.
We ensure that complaints and feedback received are managed in line with complaint handling principles and commitments, including alignment to the NSW Ombudsman commitments.
We have adopted the NSW Department of Climate Change, Energy, the Environment and Water's external service-related complaints policy that provides the key principles that apply when a customer or stakeholder makes a complaint about our activities.
See How to submit a complaint, suggestion or compliment.
Reporting wrongdoing
For information on reporting wrongdoing see our Privacy and information access page.
Customer service policy
See our Customer service charter and Guarantee of commitment.