Fraud and Corruption Prevention Policy and Procedure
This policy outlines the Department of Creative Industries, Tourism, Hospitality and Sport (‘The Department’)’s approach to the prevention, identification and reporting of suspected and actual instances of fraud and corruption. The Department has a zero-tolerance approach to fraud and corruption.
Scope
All persons undertaking work for or engaged by the Department in either a paid or unpaid capacity (employees) must comply with this policy.
Employees include:
- all departmental employees (ongoing, temporary, and casual and those on secondment to the Department), contractors and agency employees engaged to perform work for, or on behalf of, the Department.
- work experience students and volunteers.
This policy applies globally to all employees anywhere the Department may undertake business. Some Australian laws may apply to your conduct outside of Australia, in addition to the operation of relevant local laws.
Definitions
ARC is the Audit and Risk Committee.
Corruption is dishonest activity in which a person associated with the Department (e.g. executive, manager, employee, contractor, students, or volunteers) acts contrary to the interests of the Department and abuses their position of trust to achieve personal advantage or advantage for another person or organisation.
Corrupt conduct is deliberate improper acts or omissions, improper use of influence or position, and/or improper use of information. Section 8 of the Independent Commission Against Corruption Act (ICAC Act) has a more detailed description. Corrupt conduct can include but is not limited to:
- bribery (employees must refer to the Anti-Bribery Policy)
- blackmail
- theft (including data and information theft)
- embezzlement
- revenue or tax evasion
- currency violations
- fraud.
Fraud is when a person acts dishonestly while causing an actual or potential benefit or loss by deception or some other dishonest activity. For example, misuse of assets (including information).
A public official is defined in section 3 of the ICAC Act as an individual having public official functions or acting in a public official capacity. People working in the Parliament, government departments, statutory authorities, and local councils in NSW, as well as NSW magistrates, judges, local councillors, and members of Parliament are all public officials.
A public authority is defined in section 3 of the ICAC Act and can include:
- a government agency, administrative office, or teaching service
- a statutory body representing the Crown
- a local government authority
- a body required to keep certain accounts under the Government Sector Audit Act 1983(NSW)
- or over which the Auditor-General has powers of audit.
Responsibilities
The Department is committed to a ‘speak up’ culture. Annexure A sets out the processes for reporting suspected fraud and corruption.
All employees must:
- comply with this policy by refraining from engaging in fraud and corruption
- act honestly in their use of public resources and maintain the highest ethical standards
- act in accordance with the DCITHS Code of Ethics and Conduct
- take practical steps to avoid or manage the risks associated with fraud and corruption in the workplace, and report all suspected cases using the options listed in Annexure A.
- act in a manner that promotes and encourages the reporting of fraud and corrupt conduct.
Destination NSW (DNSW) employees should refer additionally to the relevant risk management policy on the DNSW intranet.
All managers must:
- must receive and deal with reports of fraud and corrupt conduct as set out in the Public Interest Disclosure Policy
- are accountable for effectively managing fraud control and corruption prevention by completing and updating risk management plans within their area of responsibility as required by the Risk management policy for the Department or DNSW.
- must ensure all employees are aware of their responsibilities and this policy.
Policy
The DCITHS Fraud and Corruption Control Framework governs fraud and corruption prevention, detection, and response by the Department. The framework aligns with Treasury Circular TC18-02 Fraud and corruption control policy. The framework incorporates the attributes of fraud control under the stages of Planning and Resourcing; Prevention; Detection and Response, as follows:

Further details of Prevention, Detection and Response are set out below.
This policy sets out the appropriate structures and responsibilities required for the prevention and detection of fraud and corruption.
The Department endeavours to prevent fraud and corruption by maintaining effective financial and operational controls, and by encouraging a “speak up culture” to support employees to report incidents of potential and actual fraud and corruption.
Risk assessment
Employees must familiarise themselves with the DCITHS Risk Management Framework.
Awareness
All employees are required to:
- undergo pre-employment screening, and
- complete the Code of Ethics and Conduct training and all other mandatory training required to understand their responsibilities under this policy.
Conflicts of interest and disclosure
A conflict of interest may arise in situations where there is a conflict between public duty and private interest. Employees must be aware of their obligations of declaring conflicts. All conflicts of interest (actual or perceived) should be managed in accordance with the guidance in the DCITHS Code of Ethics and Conduct and the Conflicts of Interest Policy.
Conflicts of interest can be declared by completing the Commitment and Declaration of Interest Form on myCareer.
Business Relationships
Employees who engage third parties to provide goods, services or labour to the Department are required to conduct all procurement and business relationships with honesty and fairness in accordance with this policy.
Reporting
All employees are required to report any instances of suspected fraud or corruption. Employees can make reports of fraud and corruption in accordance with the Public Interest Disclosure Policy and Annexure A of this policy.
All suspected instances of fraud and/or corruption which come to the attention of a manager no matter where located, must be reported to either the Secretary, the Disclosure Coordinator, or a Disclosure Officer as set out in the Public Interest Disclosure Policy and Annexure A. Where there are reasonable grounds to suspect corruption or a criminal offence has occurred or is about to occur, the Deputy Secretary, Corporate Services must report the matter to the appropriate external body. The Department will ensure all reported allegations of fraud and/or corruption are reviewed and dealt with appropriately.
The Department is committed to an open environment where all staff can confidently report any suspected improper conduct without fear of detrimental action. The Department endeavours to protect staff making reports from any form of detrimental action.
The Department will not tolerate detrimental action against its staff for making a report under this policy.
Internal audit systems
The Chief Risk Officer has oversight of the organisation’s risk framework and providing the necessary oversight and reporting on risk management practices within the Department.
The Department’s Chief Audit Executive oversees the Annual Internal Audit Plan that includes assessing the adequacy and effectiveness of internal controls and reporting on deficiencies and weaknesses that require corrective action.
Internal audits/reviews regularly examine samples of medium and high-risk processes across the Department to assess the adequacy of controls and to detect irregularities. Outcomes of audits/reviews are reported to the Audit and Risk Committee (ARC).
The Department’s internal audits are reviewed by the ARC. The Deputy Secretary, Corporate Services will monitor the implementation of recommendations from Internal Audit to safeguard the Department against fraud and corruption.
Investigations
All reports of alleged fraud and corrupt conduct will be dealt with appropriately and treated confidentially. The Department’s Chief People Officer will review and determine the appropriate nature and scope of any investigation to be conducted under the oversight of the Deputy Secretary, Corporate Services or the Secretary, including any decision to appoint an external investigator.
In most cases the Department will investigate to make findings about whether the alleged fraud or corrupt conduct occurred, who was involved, who was responsible, and whether the people involved, or the agency, engaged in serious wrongdoing.
There may be circumstances where we decide that the report should be referred to another agency, such as an integrity agency.
The findings of an investigation will be provided by the Chief People Officer to the decision maker who will be determined based on the matter under investigation, however it will generally be either the Secretary or the Deputy Secretary, Corporate Services. They will consider:
- what steps will be taken to address any recommendations in the findings
- who will be responsible for ensuring any corrective action takes place.
At the conclusion of the investigation, the reporter may be advised of the outcome and any corrective action that will be taken by the organisation, subject to confidentiality requirements.
Disciplinary actions
Substantiated allegations of fraud and corruption, or attempted fraud and corruption, may result in disciplinary action.
Consequences for committing or attempting fraud and/or corruption may include, but are not limited to:
- dismissal
- warnings
- repayment of misappropriated funds and other costs
- referral to the ICAC and/or prosecution agencies.
Actions of fraud and corruption may result in criminal prosecution.
Individuals found to have committed an offence under any relevant legislation may also be subject to penalties and actions as prescribed by the legislation.
Contact
Further information about this policy can be obtained by:
- contacting Ethics & Integrity
- visiting the website of the NSW Independent Commission Against Corruption or the website of the Public Service Commission.
Related documents
Policies
- Acceptable Use Policy
- DCITHS Risk Management Framework
- DCITHS Code of Ethics and Conduct
- Public Interest Disclosure Policy
- Gifts, Benefits and Hospitality Policy
- Anti-Bribery Policy
- Conflict of Interest Policy
Legislation
- Government Sector Employment Act 2013
- Public Interest Disclosures Act 2022
- Independent Commission Against Corruption Act 1988
- Government Sector Finance Act 2018
- Government Sector Audit Act 1983 (NSW)
- Government Information (Public Access) Act 2009
- State Records Act 1998 (NSW)
- Ombudsman Act 1974 (NSW)
- Crimes Act 1900 (NSW)
- Privacy and Personal Information Act 1998 (NSW)
Secondary materials
- Standards Australia AS8001-2021 Fraud and Corruption Control
- Treasury Policy Paper 20-08 Internal Audit and Risk Management Policy for the General Public Sector
- TC18-02 NSW Fraud and Corruption Control Policy
- NSW Auditor-General Better Practice Guide Fraud Control Improvement Kit: Managing your fraud control obligations (2015)
- NSW Procurement Policy Framework for NSW Government Agencies.
Variation
The Department may vary this policy from time to time as appropriate.
| Team/Person | Latest Version | Next Review Date |
|---|---|---|
| People and Capability | 30 September 2025 | 30 September 2026 |
| Chief People Officer | Chief People Officer | 30 September 2025 |
| Chief People Officer | September 2024 | 30 June 2025 |
| Deputy Secretary Corporate Services | 1 October 2023 | 1 October 2024 |
Annexure A
Reporting fraud and corruption
You can make a report inside the Department to:
- the Secretary
- the Disclosure Coordinator or a Disclosure Officer set out in Annexure A of the Public Interest Disclosure Policy
- the Ethics & Integrity Team by emailing ethics@dciths.nsw.gov.au
- your manager — this is the person who directly, or indirectly, supervises you. It can also be the person who you directly, or indirectly, report to. You may have more than one manager. Your manager will make sure that the report is communicated to a disclosure officer on your behalf or may accompany you while you make the report to a disclosure officer.
- the Department’s external Integrity Hotline (includes an anonymous report option). This service is provided by Core Integrity and reports can be made by:
- Phone: 1800 303 406
- Email: DCITHSIntegrityHotline@coreintegrity.com.au
- Post: PO Box 730, Milsons Point 1565
- Online: Use the online portal or scan the QR Code:

Where employees do not wish to use internal reporting options, reports can be made directly to the relevant integrity agency listed in Annexure B of the Public Interest Disclosure Policy.
Where relevant, a report of fraud or corruption may also be dealt with in accordance with the Public Interest Disclosure Policy as well as this policy.