Consumers warned not to deal with T & R International Pty Ltd trading as T & R Sports and Sports Leisure
NSW Fair Trading Commissioner, Natasha Mann, has warned consumers not to deal with the online trader T & R International Pty Ltd using the business names ‘T & R Sports’ and ‘Sports Leisure’.
NSW Fair Trading Commissioner, Natasha Mann, has warned consumers not to deal with the online trader T & R International Pty Ltd using the business names ‘T & R Sports’ and ‘Sports Leisure’ via the websites "www.trsports.com.au" and "https://sportsleisure.com.au".
The online trader operates a business supplying imported games tables, indoor/outdoor furniture, bikes, e-scooters, fitness and sports equipment, and accessories to consumers in Australia.
Since March 2024, NSW Fair Trading has received over 300 complaints against ‘T & R Sports’ and ‘Sports Leisure’.
Of major concern to NSW Fair Trading is the sale and supply of the ‘Mason Taylor’ bunk bed, which is in breach of NSW product safety standards and fails to comply with mandatory safety standard AS/NZS 4220. Consequently, a recall notice was issued on 31 July 2024.
Consumer complaints mainly relate to pre-paid online orders with concerns about:
- unreasonable delays in receiving goods ordered
- goods not delivered or only partially supplied
- false and misleading representations about the goods and services.
Anyone with a complaint about T & R International Pty Ltd can lodge a complaint via our website, at any Service NSW centre or call 13 32 20.