Deluxe Products Pty Ltd trading as Luxo Living

Luxo Living is a furniture and homewares retailer operating through the website www.luxoliving.com.au and from retail premises located at 160 Newtown Road, Wetherill Park NSW 2164.

Since 10 January 2020, Fair Trading has received complaints from 200 consumers dealing with Luxo Living. The majority of the complaints appear to be unresolved. Consumer complaints include that goods ordered and paid for are:

• faulty or defective
• not of an acceptable quality
• do not match the description/image published on their website, or
• not supplied.

Anyone who has dealt with Luxo Living and is not satisfied with their interaction is urged to lodge a complaint with Fair Trading online or call 13 32 20.